Receptionist
- Delivered front of house duties with warm and professional manner.
- Answered [Number]+ telephone calls per day, compiling detailed notes and promptly forwarding as required.
- Collected and distributed incoming mail, employing strict confidentiality throughout.
- Managed bookings using Booker software to schedule, cancel and re-arrange [Timeframe] appointments.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Reduced waiting times through effective time and resource management.
- Kept reception area clean and neat to give visitors positive impression of the company.
- Updated client accounts and patient charts to maintain accurate and up-to-date files.