Ina Muldowney

Coordinated vehicle assistance for this leading UK and European automotive breakdown recovery company, delivering high-quality support in a fast-paced environment.

• Responded promptly and professionally to incoming calls from policyholders requiring roadside assistance.
• Accurately recorded incident details using bespoke in-house software systems.
• Scheduled and coordinated vehicle recovery with service operators, tracking progress to ensure timely resolution.
• Communicated effectively with insurance providers to confirm policy coverage and support customer claims.
• Leading UK and European automotive breakdown recovery company.

Contributed to the smooth day-to-day operations of a busy and well-regarded local restaurant, maintaining high standards of cleanliness and customer service in a fast-paced hospitality environment (summer job while studying for GCSEs).

• Cleared tables efficiently to support quick turnaround during peak hours.
• Performed cleaning duties to ensure a hygienic and welcoming environment for guests.
• Worked collaboratively with front-of-house and kitchen teams to maintain smooth service flow.
• Demonstrated reliability, attention to detail, and a strong work ethic in a customer-focused setting.