Imtiaz Talukder
London
Summary
Safety-focused professional with extensive experience in technical operations and customer service. Proven ability to excel in safety-critical environments, effectively solving problems under pressure. Skilled in communication with diverse groups, ensuring safe and efficient service delivery. Committed to maintaining high standards of customer care while developing technical skills.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work history
Smart meter technician
British gas
London
10.2023 - Current
- Managed complex technical tasks under pressure to ensure uninterrupted service provision.
- Maintained safety standards during installations, achieving zero accidents.
- Responded promptly to emergency call-outs, minimising service disruptions.
- Formulated solutions to address reported issues from clients swiftly.
Delivery driver
Ocado Group
London
01.2022 - 08.2023
- Coordinated delivery schedules for optimum time management.
- Adhered strictly to traffic laws whilst on duty reducing penalties incurred due to traffic violations.
- Completed emergency deliveries successfully despite challenging conditions.
- Ensured safety by regular vehicle inspections and maintenance.
Retail assistant
Screwfix
London
04.2020 - 12.2021
- Managed customer flow effectively during peak times to enhance service delivery.
- Executed cash register operations efficiently, minimising checkout queue lengths.
- Adhered to company policies while processing returns and exchanges, ensuring customer loyalty.
Education
A-Levels - Maths (C), Economics (C) Business (B)
Stepney all saints sixthform
London 09.2018 - 04.2020
GCSEs - 10 subjects including Maths (A) English language (A) and science
London islamic school
London 09.2013 - 09.2018
Skills
- Discipline
- Punctuality
- Safety awareness
- Effective communication
- Problem-solving skills
Affiliations
- Technology
- Problem Solving
- Keeping fit
Accomplishments
Sponsored 10 orphans for a year in 2019, showing compassion and responsibility
Climbed Mount Snowdon for charity, demonstrating perseverance and teamwork
Consistently recognised for excellent punctuality and customer service in all professional roles
Timeline
Smart meter technician
British gas
10.2023 - Current
Delivery driver
Ocado Group
01.2022 - 08.2023
Retail assistant
Screwfix
04.2020 - 12.2021
A-Levels - Maths (C), Economics (C) Business (B)
Stepney all saints sixthform
09.2018 - 04.2020
GCSEs - 10 subjects including Maths (A) English language (A) and science
London islamic school
09.2013 - 09.2018