Summary
Overview
Work history
Education
Skills
Timeline
Generic

Imran Patel

Preston ,Lancashire

Summary

I have been self-employed for over 10 years, successfully managing all aspects of a busy automotive business. My responsibilities included customer service, vehicle bookings, cash handling, staff supervision, stock control, ordering parts, supplier management, and ensuring compliance with current legislation. I regularly travelled to Europe to source and purchase stock directly, arranged international transportation and container shipments, and handled customer complaints and day-to-day business operations.

I recently closed the business following a mutual agreement with my landlord, a local mosque, which required the premises to expand its community facilities, including a youth hub and nursery.

Alongside my business experience, I am actively involved in volunteering within the funeral sector. My role involves supporting bereaved families through the entire funeral process, from the initial notification of death through to burial. I assist with documentation and liaise with doctors, Medical Examiners, Coroners, Police, Cemeteries, Registrars, and other relevant agencies. Through building strong professional relationships with these departments, I am able to help families navigate the process efficiently and sensitively during a difficult time. This role has strengthened communication, organisational, problem-solving, and stakeholder management skills while allowing to provide valuable support to the local community.

I have extensive experience organising and coordinating large scale events within the local mosque and wider community. This includes planning logistics, coordinating volunteers, managing schedules, liaising with community leaders and external organisation, ensuring health and safety requirements are met, and overseeing the smooth running of events from start to finish. These responsibilities have strengthened my leadership, communication, organisational, and problem solving skills

Overview

26
26
years of professional experience
2
2
years of post-secondary education

Work history

Tyre Fitter / Mechanic / Director

Tyre Xpert Ltd
Preston, Lancashire
2017.08 - 2026.03
  • Provided advice on tyre maintenance, enhancing customer knowledge and satisfaction.
  • Worked overtime during busy periods, demonstrating commitment to the team.
  • Promoted repeat business with excellent customer service skills.
  • Executed timely delivery of services by managing workload effectively.
  • Maintained high standards of cleanliness within the workshop with regular tidying up duties.
  • Regularly updated product knowledge through training sessions, staying current with industry trends.
  • Worked with team members to coordinate workflow and complete high-volume services in busy environments.
  • Greeted and tended to customers to address queries and concerns.
  • Completed service orders and invoices to support proper documentation.

Delivery driver

Parcel Force
Leyland , Lancashire
2014.11 - 2017.02
  • Assisted in loading and unloading vehicles safely to prevent injuries or accidents.
  • Handled fragile items with care to ensure zero damage complaints.
  • Delivered excellent customer service to support company reputation.
  • Navigated various routes to maintain efficient coverage.
  • Reduced fuel costs through careful route planning.
  • Coordinated delivery schedules to improve time management.
  • Drove company vehicles safely and legally to uphold brand reputation.
  • Used hand-held devices to document and communicate proof of delivery.
  • Applied road knowledge and GPS applications to identify shortest routes.

Tyre Fitter / Director

Tyre Express UK Ltd / Pepis Tyres
Preston , Lancashire
2006.06 - 2014.04
  • Enhanced customer satisfaction by providing efficient tyre fitting services.
  • Worked overtime during busy periods, demonstrating commitment to the team.
  • Maintained high standards of cleanliness within the workshop with regular tidying up duties.
  • Inspected brakes, ensuring road safety measures were met.
  • Inflated vehicle tyres to meet road safety standards.

Tyre Fitter

Hi Q Tyre Service
Preston, Lancashire
2002.01 - 2006.01
  • Inspected brakes, ensuring road safety measures were met.
  • Maintained tidy workstation to support cleanliness and quality standards.
  • Advised customers about products to address requirements for tyres.
  • Regularly updated product knowledge through training sessions, staying current with industry trends.
  • 1 day to Wigan College for NVQ Level 2

Self stacker

Morrisons
Preston, Lancashire
1999.11 - 2001.11
  • Handled fragile items with care while restocking shelves to minimise damage and losses.
  • Adhered to health and safety protocols to ensure a secure shopping environment for customers.
  • Assisted team members during peak periods to foster collaboration in the workplace.

Education

GCSEs -

Moor Park High Scool
Preston, Lancashire

NVQ Level 2 / 3 / 4 - Engineering Mechanics

Wigan college
Wigan
2003.09 - 2005.07

Skills

  • Tyre installation
  • Mechanical fault diagnosis
  • Customer interaction
  • Problem-solving
  • Staff management
  • Contract administration and document management
  • Punctuality and reliability
  • Event Organising / Planning

Timeline

Tyre Fitter / Mechanic / Director

Tyre Xpert Ltd
2017.08 - 2026.03

Delivery driver

Parcel Force
2014.11 - 2017.02

Tyre Fitter / Director

Tyre Express UK Ltd / Pepis Tyres
2006.06 - 2014.04

NVQ Level 2 / 3 / 4 - Engineering Mechanics

Wigan college
2003.09 - 2005.07

Tyre Fitter

Hi Q Tyre Service
2002.01 - 2006.01

Self stacker

Morrisons
1999.11 - 2001.11

GCSEs -

Moor Park High Scool
Imran Patel