Summary
Overview
Work History
Education
Skills
Building Work
Computer & CCTV
References
Timeline
StoreManager

Imran Mohammad

Summary

I am a store manager specialising in management of retail locations with over 14 years of experience. I'm a polished professional with skills to train employees on exceptional customer service etiquette and sales techniques. I am an encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgement to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

18
18
years of professional experience
5
5
years of post-secondary education
3
3
Languages

Work History

Store Manager

Ashley Stores
Bristol, Avon
07.2007 - 08.2022
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Maintained proper product levels and inventory controls for merchandise and organised backroom to facilitate effective ordering and stock rotation.
  • Maximised sales and minimised shrinkage through excellent customer service and adherence to standard practices.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Rotated stock to achieve optimum appeal and minimise shrinkage.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Proved successful working within tight deadlines and a fast-paced atmosphere.
  • Tallied the cash drawer at the beginning and end of each work shift.
  • Restocked and organised merchandise in front lanes.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Selected by general and warehouse managers to tackle special projects, expediting stock implementation during shortages.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Developed training programs using classes and instructional methods to support long-term employee development and performance objectives.
  • Supported and trained multiple staff members to achieve and maintain top client satisfaction.
  • Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.

Assistant Kitchen Staff Member

Pizza Hut
Bristol, Avon
02.2005 - 07.2007
  • Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.

Education

GCSE -

Whitefield Secondary School
Bristol
09.1996 - 07.2001

Skills

    Order management

undefined

Building Work

I am a skilled builder with experience working on a number of projects of different sizes with high accountability. Vast experience in construction, inspections, handy work, and repairs. Familiar with modern and traditional construction skills and extensive working with different machines and tools.


  • Framing of sub floors, walls, doors, and windows.
  • Identified issues and immediately solved problems to reduce cost
  • Prep and clean construction areas
  • Fitting handrails and grab rails
  • Fitting and adjusting doors

Computer & CCTV

I am very confident and involved in installing CCTV camera systems. In addition to this, I build PC's in my spare time which also includes skills such as:


  • Hardware configuration
  • System administration
  • Tech support
  • Linux/ Unix
  • Networking configuration
  • Security



References

References upon request.

Timeline

Store Manager

Ashley Stores
07.2007 - 08.2022

Assistant Kitchen Staff Member

Pizza Hut
02.2005 - 07.2007

GCSE -

Whitefield Secondary School
09.1996 - 07.2001

Similar Profiles

CREATE PROFILE
Imran Mohammad