Summary
Overview
Work history
Education
Skills
Timeline
Generic

Imran Khan

Brighton,United Kingdom

Summary

It may feel crass or unfeeling to summarize this life-altering experience into a neat little blurb and deliver it with cool professionalism Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Proven ability to quickly build relationships with clients and business audiences. Commended for innovation and creative problem-solving abilities to address business challenges. Communicative Customer Service Executive experienced in solving problems and building great client rapport. Achieves high-volume call targets with dynamic and diligent approach. Enthusiastic team player and customer advocate. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects. Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organised, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drives loyalty with friendly and skilled support. Professional Sales Executive with 7 years of experience attending to needs of customers and converting prospects to increase sales. Accomplished in emphasising service features and benefits, quoting prices, discussing credit terms, preparing sales order forms and developing reports. Expert in overcoming objections from prospective customers to maximise sales opportunities.

Overview

9
9
years of professional experience

Work history

Business manager (Health Industry)

Organic & Tibb
London
2021.08 - Current
  • Increased new business through strategic networking and cold calling.
  • Explored new business leads and converted sales through cold-calling.
  • Evaluated leads obtained through direct referrals, lead databases and cold calling.
  • Sourced and corrected strategic and tactical problems impacting business and sales management.
  • Managed client relationships from early stages of sales process through to post-sales
  • Maintained contact with customers throughout sales and pre-delivery process.
  • Generated new leads and opportunities to maximise revenue.
  • Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
  • Enabled efficient follow-up by accurately recording customer requirements.
  • Used targeted questioning techniques to determine customer needs and appropriate support.
  • Answered customer queries daily via inbound calls, emails and live chats.

Sales Representative/Renewals Manager

Station Garage Škoda
Horsham
2015.01 - 2021.07
  • Was #1 New Car salesman 19 consecutive months
  • Sold 257 vehicles in 2019
  • Established ongoing relationships with new customers; providing excellent customer service during the purchase, and maintaining communication after the sell to ensure 100% satisfaction rate
  • Optimised traceability, developing organisation systems for contracts, records, reports and agendas.
  • Organised and carried out professional and proficient car demonstrations and test drives, maintaining safety throughout processes.
  • Set up temporary sales structures at markets to attract new customers.
  • Built displays of items for special promotions and updated signs with correct pricing.
  • Maintained outstanding visually-appealing car displays by washing and preparing vehicles ready for customer inspection.

Education

Accredited Level 3 in Business Studies -

Nash College
2012

NVQ Level 2 -

NVQ Level 2 in Mechanics
Nash College
2011

GCSEs -

St Julian's High School
2010

Skills

  • Active Learning
  • Monitoring
  • Very resilient
  • always available
  • dedicated
  • loyal

Timeline

Business manager (Health Industry)

Organic & Tibb
2021.08 - Current

Sales Representative/Renewals Manager

Station Garage Škoda
2015.01 - 2021.07

Accredited Level 3 in Business Studies -

Nash College

NVQ Level 2 -

NVQ Level 2 in Mechanics

GCSEs -

St Julian's High School
Imran Khan