Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
Generic

Imran Hossain

Portsmouth,Hamp

Summary

Dedicated hospitality professional with expertise in menu knowledge comprehension, serving techniques, and inventory control. Demonstrates proficiency in food hygiene protocol and allergen awareness, ensuring a safe dining experience. Skilled in table setting and multitasking efficiency, contributing to seamless service operations. Committed to enhancing customer satisfaction through meticulous attention to detail and operational excellence.

Overview

1
1
year of professional experience

Work history

Receptionist

Hotel Serena
Dhaka, Bangladesh
01.2024 - 04.2024
  • Maintained accurate logs of visitor entries for security purposes.
  • Prepared meeting rooms before and after use, maintaining a neat appearance at all times.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Answered and helped resolve enquiries from clients, vendors and general public.
  • Kept reception area clean and organised to uphold professional office reputation.
  • Managed high volume of incoming calls from multi-line telephone system and documented messages.

Waiter

Kfc Bangladesh
Dhaka, Bangladesh
06.2023 - 11.2023
  • Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
  • Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
  • Maintained knowledge of menu items, leading to accurate order taking.
  • Advised on food and drink choices based on customer preferences.
  • Remained calm under pressure, ensuring better performance during peak hours.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Monitored and updated stock levels and inventory databases.

Education

M.Sc. - Civil Engineering

University of Portsmouth
Portsmouth
01.2025 -

Certificate of Higher Education - Civil Engineering

Uttara High School and College
Dhaka
01.2015 - 01.2017

B.Sc. - Civil Engineering

East West University
Dhaka
01.2018 - 12.2022

Skills

  • Menu knowledge comprehension
  • Serving techniques
  • Inventory control
  • Food hygiene protocol
  • Allergen awareness
  • Table setting
  • Multitasking efficiency

Languages

English
Upper intermediate (B2)
Hindi
Fluent
Bangla
Fluent

Affiliations

  • Football, Travelling, Event Management, Music.

Timeline

M.Sc. - Civil Engineering

University of Portsmouth
01.2025 -

Receptionist

Hotel Serena
01.2024 - 04.2024

Waiter

Kfc Bangladesh
06.2023 - 11.2023

B.Sc. - Civil Engineering

East West University
01.2018 - 12.2022

Certificate of Higher Education - Civil Engineering

Uttara High School and College
01.2015 - 01.2017

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Imran Hossain