Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Imogen Stanger

Halifax

Summary

I am an energetic individual, well-versed in strong communication and organisation skills who seeks solutions to problems and applies analytical knowledge and dedication to finding a resolution. Adapt at multi-tasking, leading group discussions and managing projects, which I have demonstrated in 6th Form, University and in my part-time work. I welcome challenges and harnessing solid interpersonal skills, I am driven to deliver high-quality service with consistency. My employment at a prestigious and well established local tapas, has significantly enhanced my confidence in handling responsibilities such as taking orders, adhering to direction from my superiors and demonstrating initiative. My communication skills have also improved by working alongside the team and caring for the needs of the customers. As part of my work experience, I had the opportunity to visit the Crown and Magistrates Court in Leeds. This fuelled my interest and commitment in achieving success studying and working under an apprenticeship degree over university. I am excited about the opportunity to be mentored, learn, work diligently and make meaningful contributions to the success of an esteemed corporate organisation. I am confident that the knowledge and skills, I would acquire, will help me make a significant contribution within your business. I bring with me a passion for success, I am very enthusiastic about the potential opportunity in becoming part of your Degree Apprenticeship Programme, with unwavering commitment to develop my studies, knowledge and understanding about your corporation and my career development.

Overview

3
3
years of professional experience

Work history

Waitress

Engine Social Dining
Sowerby Bridge, Halifax
07.2022 - 06.2025
  • Provides excellent customer service & waitress service in a fast-paced restaurant environment, serving a large volume of customers (100+ per shift)
  • Ensure timely delivery of food & drinks from the kitchen & bar to designated tables to meet customer & team expectations
  • Meet & greet customers on arrival, offering advice with food & drinks pairing selection, recommendations & upselling
  • Calculate charges, issue bills and collect payments, focusing on minimising customer waiting times & facilitating swift table turnover
  • Regularly communicate with kitchen & bar staff to maintain smooth front of house & customer & colleague operations to minimise potential service delays
  • Attended to customers to check customer needs are met, promptly processing additional food & drinks orders
  • Ensure compliance with health regulations through effective cleaning practices in the dining area & arrange tables, linens, glass & silverware
  • Awarded wage increase by being recognised for exceptional service delivery & commitment to hard work

Education

Ba(Hons) - Business Management with Law

The Manchester Metropolitan University
Manchester
09.2024 -

A-Levels - English Literature, Geography & Sociology

The Crossley Heath Grammar School
Halifax
09.2022 - 06.2024

GCSEs - Core subjects + chosen subjects

Rishworth Independent School
Rishworth, Halifax, West Yorkshire
09.2017 - 06.2022

11 plus - Primary School Education

The Gleddings Preparatory School
Halifax
09.2008 - 07.2017

Skills

  • Strong Work Ethic & Proven Commitment to Excellence in Hospitality
  • Effective Organisation, Time Management & Shift Planning
  • Determined, Adaptable & Goal-Oriented with a Natural Ability to Influence Team Morale
  • Proficient in Microsoft Office
  • Confident with Social Media Trends & Hospitality Branding Awareness
  • Exceptional Customer Relations & Guest Retention Focus
  • Experience in High-Volume Restaurants with Strong Upselling Techniques
  • Accurate Cash Handling
  • Trained in Opening & Closing Procedures and Operational Readiness
  • Positive Team Player with Strong Organisational Leadership Experience
  • Committed to Driving Sustainability through Waste Reduction & Conscious Service
  • Skilled in Menu Knowledge, Allergen Awareness & Dietary Requirements
  • Calm Under Pressure & Capable of Delivering Seamless Service in Busy Shifts
  • Confident Communicator

Online courses completed with certificates

  • 'How to use LinkedIn Learning'
  • 'Ethics and Law in Data Analysis'
  • 'Professional Networking'
  • 'Driving Sustainability at your Organisation'
  • 'Business Law for Managers'
  • 'Sway Essential Training'
  • 'Think like a Lawyer to make Decisions and Solve Problems'

Affiliations

  • Interiors & Fashion, Animals & Wildlife, Movies & Documentries
  • Netball & Sports, Walking & Cooking, Travel & New Experiences

Timeline

Ba(Hons) - Business Management with Law

The Manchester Metropolitan University
09.2024 -

A-Levels - English Literature, Geography & Sociology

The Crossley Heath Grammar School
09.2022 - 06.2024

Waitress

Engine Social Dining
07.2022 - 06.2025

GCSEs - Core subjects + chosen subjects

Rishworth Independent School
09.2017 - 06.2022

11 plus - Primary School Education

The Gleddings Preparatory School
09.2008 - 07.2017
Imogen Stanger