Imogen Smithson

I have worked at William H Brown as a property lister for a little under 6 months. I previously worked as a sales negotiator for 2 years. I am a driven and personable agent with 2 and a half years of experience in residential sales. I have a proven record of exceeding my sales targets, building strong relationships with both vendors and buyers throughout the buying and selling process, to ensure a smooth transaction from start to finish. As a sales negotiator I was skilled at managing property viewings and negotiating offers to achieve the best outcome for vendors and also the buyer. I have a proven ability to build rapport with all clients especially throughout the applicant process. I was responsible for pitching our mortgage services, and generating market appraisals for our values to convert to instructions, and consistently exceed sales targets. I have since had my promotion to a property lister, which I feel as though I thrive at. I am skilled at conducting accurate market appraisals and have a great ability at converting them to new instructions. I ensure I build strong relationships with vendors and ensure I am quick and proactive at ensuring I gather all the relevant documentation to list the property. I am also responsible for generating my own market appraisals along with the ones generated by the sales negotiator.

For a short time I worked as a Police Officer for West Yorkshire Police. Although I learnt that this job was not well suited for me it gave me many life long skills. As a Police Officer I was responsible for patrolling areas, responding to emergencies, conducting investigations and ensuring the safety and security of the public. I handled a variety of duties, including traffic enforcement, crime scene management, and the arrest and interviewing of suspects. My role required strong communication, decision-making, and conflict resolution skills, as well as the ability to remain calm under pressure. I was committed to upholding the law with integrity and professionalism. I also worked closely with community members and other public services to maintain positive relationships and ensure effective crime prevention strategies. I ensured all victims were looked after with empathy and to the best of my ability, whilst maintaining every single bit of crucial evidence of crimes. There are many more things I had to do as part of being a Police Officer, however there are many keys skills I gained such as, teamwork, integrity, active listening, critical thinking, morality, courage, assertiveness, good interpersonal skills and a good sense of ethics.

During lockdown I had just left college and decided to get a full time job to keep me busy as a key worker rather than staying at home. Here I understood and adapted to full time work. As a pharmacy dispenser, I was responsible for accurately preparing and dispensing prescription medication, ensuring compliance with safety regulations and protocols. I worked closely with pharmacists to provide advice and guidance to patients, helping them understand their medication and dosage instructions. Additionally, I managed stock medication, and assisted with maintaining records, and ensuring the pharmacy operated efficiently. I always ensured to give excellent customer service and maintained a focus of patient safety. I worked closely with local GP practices to ensure That patients were receiving the correct medication and health advice needed