Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Timeline
Generic

Imogen Proctor

Hartlepool,Durham

Summary

I am a hardworking, easily adaptable individual. With lots of experience in responsible roles and high risk areas. I am an excellent time keeper, and thrive on being punctual. I have experience of working as part of a team and on my own, and taking responsibility of situations and resolving them promptly. I am a quick learner, and always willing to learn new skills and help others to further their development. I have lots of experience in a wide variety of retail and hospitality roles, which have taught me many skills that I apply in all aspects of my life every day.

Overview

7
7
years of professional experience
10
10
years of post-secondary education
1
1
Certification

Work history

Bakery Assistant

Sainsbury's
Blackpool, Lancashire
10.2022 - Current
  • Operated bakery machinery safely.
  • Trained new employees to improve team performance and cohesion.
  • Assisted with bread production for increasing product availability.
  • Assisted in inventory management for maintaining adequate stock levels.
  • Regularly cleaned bakery areas, strictly following disinfection guidelines to sustain safe food preparation environments.
  • Complied with food safety regulations, ensured a safe environment for customers and staff alike.
  • Maintained an organised workspace; promoted efficient workflow within the bakery.

Trading Assistant-Shift

Sainsbury's
Blackpool, Lancashire
09.2020 - 10.2022
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Delivered plinth changes
  • Accepted deliveries from multiple depots supply to the store.
  • Worked alone and as part of a team.
  • Organising of cold store areas
  • Key and phone holder
  • Stock replenishment completed to a tight deadline.
  • Worked to deliver availability results for both the store and online department.
  • Prioritized with customer focus in mind

Online assistant

Sainsbury's
Blackpool, Lancashire
08.2018 - 09.2020
  • Handled multiple tasks simultaneously whilst meeting deadlines, demonstrating excellent organisational skills.
  • Promptly picked items for timely delivery to customers.
  • Ensured customer satisfaction by promptly picking and packing online orders.
  • Improved order accuracy with meticulous attention to detail whilst selecting products.
  • Packed orders securely, minimising risk of damage during delivery.
  • Worked effectively under pressure, maintaining quality service even during peak hours.
  • Checked quality of products and packaging to meet high standard.
  • Adhered to strict deadlines, managing competing tasks using time management abilities.
  • Accurately packed and picked high-volume orders in fast-paced environments.
  • Worked effectively and efficiently to consistently achieve productivity targets and KPIs.

Store manager

Cotton Traders
Fleetwood, Lancashire
03.2018 - 08.2018
  • Upheld health and safety regulations within the premises to ensure a safe shopping environment.
  • Monitored inventory levels consistently to avoid stock shortages or overages.
  • Implemented promotional displays to increase product visibility and sales.
  • Coordinated holiday promotions successfully whilst managing regular duties simultaneously.
  • Assisted customers in locating products around the shop floor promptly.
  • Maintained an organised stock room for easy accessibility of goods.
  • Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.
  • Resolved customer complaints effectively, protecting the store's image and consumer relationships.
  • Managed staff rosters, ensuring adequate coverage during peak time
  • Completed daily and weekly banking responsibilities

Education

A-Levels - Sport Performance and Excellence

Blackpool Sixth Form
Blackpool
09.2013 - 06.2015

A-Levels - Sociology

Blackpool Sixth Form College
Blackpool
09.2013 - 06.2015

A-Levels - English Literature

Blackpool Sixth Form College
Blackpool
09.2013 - 06.2015

GCSEs - English Language, English Literature, Maths, IT, Religious Education, Woodwork, History, PE

St George's High School
Blackpool
09.2008 - 07.2013

Skills

  • Inventory Management tasks
  • Stock Replenishment
  • Plinth & Seasonal change
  • Receiving deliveries
  • System Knowledge
  • Drive Availability
  • Customer Service
  • Flexibility
  • Ability to work alone and in a team
  • Deliver high standard
  • Work to a tight deadline

Affiliations

  • Football
  • Gaming
  • Reading
  • Spending time with family

Certification

Certificate in Sports Coaching

Timeline

Bakery Assistant

Sainsbury's
10.2022 - Current

Trading Assistant-Shift

Sainsbury's
09.2020 - 10.2022

Online assistant

Sainsbury's
08.2018 - 09.2020

Store manager

Cotton Traders
03.2018 - 08.2018

A-Levels - Sport Performance and Excellence

Blackpool Sixth Form
09.2013 - 06.2015

A-Levels - Sociology

Blackpool Sixth Form College
09.2013 - 06.2015

A-Levels - English Literature

Blackpool Sixth Form College
09.2013 - 06.2015

GCSEs - English Language, English Literature, Maths, IT, Religious Education, Woodwork, History, PE

St George's High School
09.2008 - 07.2013

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Imogen Proctor