Scrum Master/Business Analyst with 10+ years of IT experience in demonstrative Scrum Master with a background in communicating effectively and leading high-performance teams. Well-versed in building positive relationships with customers and other stakeholders.
Experience in coaching, mentoring, and delivering teams to effectively support the transition to Agile ways of working. Demonstrated ability to effectively manage and influence stakeholders with competing priorities and values. Supported the continuous mindset of the organization to enable transparency with agile techniques, and adaptation of approaches. Strong requirements gathering, scope development, and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.
• Derived conceptual feature designs from commercial business objectives to deliver IoT software applications to automation specifications for usability, performance, and functionality.
• Analysed key aspects of the business to evaluate factors driving results and summarized them into user stories.
• Led cross-functional teams to analyse and understand business use cases and opportunities for technology implementation.
• Collaborated with the Product Management team to identify use cases and drafted the new features as EPIC and linked user stories.
• Performance function and User Acceptance Test for every release and demonstrate by evaluating and implementing the Finest Solution to enchase minimum viable product meeting business value
• Conduct frequent meetings with Business users to capture user experience and develop an intuitive UI/UX design to enchase customer delight.
• Facilitated Scrum Ceremonies such as Daily Scrum, Sprint Planning, Retrospective, and Sprint Review.
• Coached teams in Agile practices and provided necessary training to create a positive mindset toward Agile methodologies.
• Provided extensive guidance on Agile scrum processes and methodologies to highly effective teams with goals of improving quality and productivity.
· Develop and implement a data retention strategy for both structured and unstructured electronic data across SCB in accordance with business and regulatory requirements as outlined in a Compliance policy
· Liaised with SMEs, data owners, application owners, and compliant officers for an ongoing data retention assurance program.
· Performed statistical analyses in information gather and performed data analysis for solutioning.
· Drafted BRD and data process flows diagrams to aid software development and to ensure timely completion of targets and tasks
· Introduced new methods, practices, and systems to address the gap identified through interviews and surveys.
· Aided in Records Management and Maintenance Program across Business Units
· Exhibit good interpersonal skills to build relationships with key stakeholders and regional, country teams
• Elicited requirements through brainstorming sessions and identified primary actors their roles and functions
• Identified the Use Cases and documented the product requirements and the workflows.
• Created various UML models like Use Case diagrams, Activity Diagrams, and State Diagrams in MS Visio
• Conducted timely requirement review sessions with the Stakeholders and business end-users.
• Reviewed test cases and maintained the Requirement Tractability Matrix (RTM)
• Involved in GAP Analysis and Technical Feasibility study with the technical leads and other SMEs
• Created the Business Requirement Documents (BRD), user stories, and the Functional Requirement Documents (FRD)
• Act as the liaison among stakeholders to encourage innovation for process improvements and system enhancements that result in increased automation, productivity, satisfaction, and data consistency
• Involved in identifying regulatory changes, and business processes and developing business process flow diagrams for pre-approvals
Business Analyst
Certified Scrum Professional (CSP)
LA ISO/IEC 270001/2013