Imesha Shenali Fernando

Dynamic retail professional with a strong focus on customer satisfaction and customised sales techniques. Demonstrates exceptional sales acumen and proficiency in retail software, ensuring seamless customer database navigation and accurate cash handling. Skilled in executing promotions and discounts, managing customer relationships, and handling difficult customers with tact. Adept at visual merchandising, order processing, and understanding brand dynamics to enhance store performance. Committed to advancing career goals by leveraging expertise in retail security procedures and sales reporting to drive business success.