Imaan Israr

Through doing a paid internship with EY Foundation in which they conducted workshops where they taught us many skills to benefit us in our future careers - I was able to do work experience with TBS Bank as part of it.

I gained an insight into banking and finances. This enabled me to gain more knowledge on the job role itself but also learn new skills in an area of work I have never experienced before.

I learnt new skills such as better communication which gave me more confidence to speak to new people around me, for example, the staff working in the bank along with some of the customers. I witnessed how the employees dealt with customer service and aggressive customers which taught me how to handle situations in a calm manner. I organised shelves as well as keeping leaflets up to date.

I worked at a primary school for a week as part of work experience when I was in year 11. Here's a list of some things I learnt:

• Disciplined children appropriately, upholding established rules of behaviour.
• Coordinated age-appropriate activities to enhance learning development, including art, music and physical pursuits.
• Engaged children in stimulating learning-based activities and games.
• Observed children at play to monitor behaviour and social interactions, intervening in serious conflicts.
• Read stories and lead activities to help children build foundational learning skills.

I also gained new skills such as compassion, communication and active listening.