Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Imaan Rauf

Summary

I am a goal-oriented recruiting professional motivated to achieve demanding targets. Proficient in developing and overseeing diverse candidate pipelines, marketing plans and advertising strategies. I have experience in dealing with people in person and through technology, this has helped me become a well rounded communicator in all forms, with the ability to provide exceptional service in any circumstance.

Overview

9
9
years of professional experience

Work history

Recruitment Consultant

Hays Recruitment
London
08.2023 - Current
  • Handled end-to-end recruitment processes, ensuring smooth and swift transactions from initial advert to job offer.
  • Consistently hit call targets.
  • Sent regular marketing emails to clients in order to proactively showcase available candidates.
  • Built network of relevant clients and candidates for my desk in a niche area.
  • Registered new candidates, developing wide-ranging database to meet client recruitment needs.
  • Monitored numerous job applications consecutively, qualifying and shortlisting responses to improve workflow efficiency.
  • Prepared CVs and correspondence to forward to clients regarding suitable candidates.
  • Interviewed, assessed and matched prospective applicants with vacancies at client companies.
  • Maintained high suitability standards through diligent screening, interview and assessment processes.
  • Worked towards exceeding targets agreed on with clients regarding number of candidates placed.

Beauty and Fragrance Advisor

Harrods
London
02.2023 - 08.2023
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
  • Fostered positive relationships with customers to enhance loyalty and retention.
  • Consistently delivered revenue and performance KPI targets through outstanding retail service and sales abilities.
  • Accepted and processed cash, cheque, card and mobile payments using POS systems.

Beauty and Fragrance Advisor

Selfridges
London
09.2022 - 02.2023
  • Consistently maximised sales revenue, recommending additional and complementary products based on guest interests and items already selected for purchase.
  • Provided exceptional customer service - stated in customer feedback surveys.
  • Consistently hit and exceeded sales targets.
  • Operated POS system efficiently.
  • Upsold products with detailed knowledge and persuasive sales techniques.
  • Tracked emerging beauty trends to expand services and product offerings.

Pharmacy Advisor

Boots
London
05.2022 - 09.2022


  • Professionally represented pharmacy in role providing first point of contact for customers with queries relating to medication, prescriptions and routine.
  • Enhanced customer knowledge and confidence by employing detailed understanding of medication and pharmacy products.
  • Collaborated in team of four to deliver seamless service across healthcare counter and dispensary.
  • Confidently navigated online prescription system to manage, download and process prescriptions.
  • Handled prescription collection charges and checked payment exemption certificates.
  • Supplied non-prescription medicines, diagnostic and therapeutic aids, providing advice to customers on effective usage.
  • Established clear and effective customer service policies to increase satisfaction and pharmacy loyalty.

Customer Advisor

Boots
Watford
12.2017 - 08.2022
  • Correctly identified client needs, providing tailored, personalised guidance to ensure outstanding customer experiences.
  • Processed transactions on POS system and processed online orders.
  • Processed refunds and exchanges
  • Encouraged Customers to sign up to Advantage Card scheme
  • Recognised for highest Customer Advantage Card sign ups in the region.
  • Successfully integrated new employees into the workplace in an efficient manner.
  • Maintained Shop floor standards - cleaned and restocked stock in order for customers to have the best shopping experience.

Teaching Assistant

Weald Rise Primary School
London
12.2018 - 01.2019
  • Provided safe, stimulating classroom environments to maximise student engagement and attainment.
  • Helped teachers with lesson plan development, class preparation and student mentoring.
  • Prepared positive, productive learning environments with engaging wall displays and effective resources.
  • Performed administrative activities such as taking attendance, marking assignments and maintaining student records.
  • Maintained sensitivity towards students with additional needs, continually improving their development and confidence.
  • Tutored students individually and in small groups to reinforce learning concepts from core subjects.

Marketing Executive

WerCreative
London
05.2015 - 06.2015
  • Liaised with board members and stakeholders to discuss budgetary and operational needs and goals.
  • Responsible for contacting clients and arranging meetings to understand their vision for rebranding their business.
  • Diary/Calendar Management.

Education

BSc - International Politics

BRUNEL UNIVERSITY
London
2022

HATCH END HIGH SCHOOL

Skills

  • IT: Word, Excel, PowerPoint and IBM SPSS Statistics
  • Employee relations
  • End-to-end recruitment
  • Candidate management
  • Core business development
  • Target driven
  • Candidate attraction strategies
  • Client management
  • Client database handling
  • LinkedIn advertising
  • Applicant screening

Languages

English
Fluent
Urdu
Native
Punjabi
Advanced
Spanish
Upper intermediate
Hindi
Fluent

Timeline

Recruitment Consultant

Hays Recruitment
08.2023 - Current

Beauty and Fragrance Advisor

Harrods
02.2023 - 08.2023

Beauty and Fragrance Advisor

Selfridges
09.2022 - 02.2023

Pharmacy Advisor

Boots
05.2022 - 09.2022

Teaching Assistant

Weald Rise Primary School
12.2018 - 01.2019

Customer Advisor

Boots
12.2017 - 08.2022

Marketing Executive

WerCreative
05.2015 - 06.2015

BSc - International Politics

BRUNEL UNIVERSITY

HATCH END HIGH SCHOOL

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