Imaan Rahman

- Supported colleagues during peak hours for efficient checkout process.

- Coordinated with team members for smooth store operation.

- Arranged displays attractively, driving impulse purchases.
- Provided product information to facilitate informed purchasing decisions.

- Assisted customers, resulting in a positive shopping experience.
- Maintained store cleanliness for an appealing shopping environment.

- Enhanced customer service by responding promptly to queries.
- Processed transactions swiftly to reduce customer waiting time.

- Improved product availability by effectively restocking shelves.

- Completed opening and closing duties in line with established schedule.

- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Maintained impeccably high standards store presentation and hygiene through cleaning.

- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.Updated product labelling and pricing to reflect discounts and offers.

- Communicated clearly and compassionately with pet owners, enhancing interpersonal and customer service skills

- Supported a busy team of veterinary professionals, developing strong teamwork and collaboration abilities

- Responded calmly and efficiently to unexpected situations, building effective problem-solving skills

- Maintained accurate records and followed detailed care instructions, improving attention to detail

- Managed multiple responsibilities in a fast-paced environment, strengthening time management and multitasking

- Provided empathetic support to anxious owners and animals, nurturing patience and emotional sensitivity

- Ensured a clean, safe, and organized environment, demonstrating responsibility and high hygiene standards

- Performed reception and administrative duties.

- Worked with call handling technology to respond to increased customers within target timeframes.

- Offered detailed advice on product and service benefits.

- Effectively communicated with colleagues, volunteers and visitors to maintain customer satisfaction.

- Maintained a clean and orderly environment throughout the store.

- Guaranteed animal safety, upholding care standards by providing regular health checks, proper feeding schedules, and fulfilling habitat requirements.