Ilya Konfetov
Leicester ,Leicestershire
Summary
Detail-oriented International Law student with a solid foundation in legal research and international legal principles. Experience includes customer engagement in a volunteer role at Air Ambulance and previous positions as an Insurance Agent and Sales Assistant, enhancing communication and problem-solving skills. Multilingual in Russian (native), English (C1), and German (B1), bringing adaptability and strong client engagement abilities.
Overview
1
1
year of professional experience
Work history
Volunteer youth worker
Air Ambulance
Leicester
2025.12 - Current
- Handle donations by recording items and routing them to correct places.
- Assist customers at the till, process purchases, and provide friendly service.
- Assess donated items for quality and decide suitability for sale.
- Sort donations into categories, including clothing, accessories, homeware, and books.
- Maintain a clean shop floor and stockroom for a better visit.
- Support the team during busy periods and contribute to fundraising efforts.
Insurance agent
Reso-Garantia
Moscow
2025.07 - 2025.09
- Grew policyholder coverage by advising and selling life, health, property, and casualty insurance.
- Facilitated claims process by guiding clients through filing procedures.
- Clarified policy details by providing consistent answers to client questions.
- Enhanced customer experience by clearly explaining services during enquiries.
Sales assistant
Perekrestok Supermarket
Moscow
2025.01 - 2025.06
- Guided customers in locating products, addressing inquiries about prices, promotions, and product availability to enhance their shopping experience.
- Recommended suitable products based on customers' needs and helped resolve routine enquiries in a friendly and professional manner.
- Processed cash and card payments accurately and efficiently at checkout, ensuring smooth transactions for customers.
- Worked closely with colleagues during busy periods to reduce customer waiting times and keep shelves replenished.
- Replenished shelves throughout the day, ensuring products were correctly displayed, well organised and fully stocked.
- Rotated stock and checked expiry dates to maintain product quality and comply with store standards.
- Monitored shelf labels and pricing, reporting any discrepancies to supervisors.
- Kept sales floor clean, safe, and organised to promote an enjoyable shopping environment.
- Assisted with receiving deliveries, unpacking goods and moving stock to the appropriate departments.
- Followed company procedures for customer service, cash handling and health and safety.
Education
Bachelor of Law - International law
Russian Academy of Foreign Trade
Russia, Moscow 09/2021 - 06/2025
Master of Law - International law
University of Leicester
Leicester 09/2025 -
Affiliations
- Playing and following football
- Reading books, particularly on history and international affairs
- Keeping up to date with global politics and current affairs
Languages
English
Fluent
German
Intermediate
Russian
Native
References
References available upon request.
Timeline
Volunteer youth worker
Air Ambulance
2025.12 - Current
Insurance agent
Reso-Garantia
2025.07 - 2025.09
Sales assistant
Perekrestok Supermarket
2025.01 - 2025.06
Bachelor of Law - International law
Russian Academy of Foreign Trade
09/2021 - 06/2025
Master of Law - International law
University of Leicester
09/2025 -