Ilsa Durrani
Durham
Summary
Offering strong interpersonal and communication skills with keen ability to engage with diverse customers. Knowledgeable about maintaining clean and organised work environment, ensuring smooth operations. Ready to use and develop customer service, multitasking, and teamwork skills in a bartender role.
Overview
5
5
years of professional experience
Work History
Marketing intern
Farmdar
karachi, Pakistan
06.2024 - 07.2024
- Developed brand awareness by creating and implementing targeted social media campaigns.
- Contributed to team objectives whilst participating in brainstorming sessions for marketing strategies.
- Enhanced customer engagement with the creation of regular blog posts and newsletters.
- Assisted in the organisation of promotional events to increase product visibility.
Student journalist
Professor Matthew Eagleton
London
06.2023 - 08.2023
- Enhanced readership by producing engaging content on various topics.
- Researched and composed in-depth articles for increased audience involvement.
- Ensured accuracy of information with meticulous fact-checking, enhancing credibility.
- I looked through years of reports of Lloyds bank and highlighted their stance on Transatlantic slave trade.
Sales assistant
Tena Durrani
karachi , Pakistan
08.2022 - 10.2022
- Improved customer service by efficiently handling queries and complaints.
- Assisted customers with product selection for optimal satisfaction.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Offered personalised shopping advice to enhance customer experiences.
Assistant reception manager
Palwashe Yousuf hair bar
Karachi, Pakistan
06.2019 - 08.2019
- Improved customer satisfaction by providing high-quality front desk service.
- Managed guest check-ins and check-outs for enhanced efficiency.
- Assisted guests with queries, resulting in improved customer relations.
Education
GCSEs -
Links school
Pakistan 08.2009 - 06.2022
A-Levels - Economics, Law and History
Cedar college
Pakistan 08.2022 - 06.2024
Bachelor of Arts - Politics and International Relations
Durham University
Durham 09.2024 -
Skills
- Social media management
- Social media account management
- Sales persuasion
- Patience endurance
- Composure under pressure
Affiliations
- historical documentaries
Languages
English
Fluent
Urdu
Native
Timeline
Bachelor of Arts - Politics and International Relations
Durham University
09.2024 -
Marketing intern
Farmdar
06.2024 - 07.2024
Student journalist
Professor Matthew Eagleton
06.2023 - 08.2023
Sales assistant
Tena Durrani
08.2022 - 10.2022
A-Levels - Economics, Law and History
Cedar college
08.2022 - 06.2024
Assistant reception manager
Palwashe Yousuf hair bar
06.2019 - 08.2019
GCSEs -
Links school
08.2009 - 06.2022
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