Ilona Zuk

• Leading the Exports & Value-Added Service departments
• Supervising the day-to-day activities of team members employed to work on a given project in an organization, to ensure operations run seamlessly
• Monitoring and evaluating the performance of employees (KPI)
• Supporting the Management Team with the day-to-day operation of the warehouse ensuring an efficient warehouse operation in achieving business targets
• Liaise with customers, customer services and transport companies via phone/email
• Booking collections, creating shipment manifests as per customer’s expectations
• Manage workloads and plan the outgoing flow of goods
• Attending meetings, communicating, and providing relevant information to the team
• Introducing operational and administrative procedures to uphold the integrity of current processes.
• Investigating process faults and devising targeted solutions.

• Monitoring warehouse safety and swiftly resolving hazards.
• Delegating tasks and coordinating warehouse workflow to support continuous productivity.
• Enhancing picking and packing output through targeted team coaching and feedback.
• Enforcing safety measures and proper use of PPE.
• Exceeding warehouse productivity targets with consistent operational oversight.
• Supporting Exports/VAS Team Leader in daily tasks

• Processing orders using handheld scanners with speed and precision.
• Complying with health and safety by responsibly using equipment.
• Labelling and organising packages for accurate deliveries.
• Maintaining high standards of warehouse organisation, accurately reading labels to distribute stock according to specifications.

• General warehouse duties, picking, packing
• Labelling and organised packages for accurate deliveries.
• Completing work orders and packing slips with accuracy.
• Keeping a clean working area and reporting any issues to management.

Principles of team leading

Equality and Diversity at the workplace

Understand Business