Ilnara Temerbulatova
London, UK
Summary
Final-year Computer Science student at University of Essex, specialising in data analysis and software development. Strong experience working with Python, SQL, and Power BI to analyse datasets, build data-driven solutions, and support decision-making. Demonstrated ability to manage projects, collaborate in teams, and deliver practical solutions under deadlines.
Overview
1
1
year of professional experience
Work History
IT Help Desk Agent
KMG Parker Drilling Company
Aksay, Kazakhstan
06.2025 - 08.2025
- Helped customers set up new systems, applications and software.
- Responded to customer emails, calls and live chat regarding technical malfunctions and issues to fix remotely.
IT Technical Support Intern
Jusan Bank
Aksay, Kazakhstan
08.2024 - 09.2024
- Provided first-level technical support to end-users, diagnosing software and hardware issues promptly.
- Updated operating systems and computer software to enable compatibility with programmes.
- Monitored system performance, identifying and reporting any issues to prevent potential disruptions.
Education
Bachelor of Science - Computer Science
University of Essex
Colchester07.2026
Skills
Languages: Java, Python, JavaScript, SQL
Tools: Git, GitLab, IntelliJ, Agile/Scrum
Web: HTML, CSS
Data&Analytics: Pandas, Numpy, Power BI, Excel
Languages
Kazakh, Russian
First Language
English
Advanced
C1
Timeline
IT Help Desk Agent
KMG Parker Drilling Company
06.2025 - 08.2025
IT Technical Support Intern
Jusan Bank
08.2024 - 09.2024
Bachelor of Science - Computer Science
University of Essex