Summary
Overview
Work History
Education
Skills
Certification
Software
Work Availability
Work Preference
Languages
Interests
Quote
Timeline
Certificates & Courses
Education & Courses
Generic
İLKNUR NEŞE TUNCAL

İLKNUR NEŞE TUNCAL

Software QA Tester
Istanbul

Summary

Dedicated and detail-oriented Software Test Engineer with experience in manual and automated testing across web and API platforms. Proficient in utilizing tools like Selenium, TestNG, Postman, Cucumber, and Gherkin to design and execute comprehensive test cases. Skilled in defect tracking with JIRA XRAY and collaborating in Agile environments to deliver high-quality software solutions. Adept at database testing using MySQL and optimizing workflows for enhanced performance. Passionate about ensuring software reliability and driving continuous improvement in testing methodologies to meet organizational goals.

Overview

17
17
years of professional experience
5
5
years of post-secondary education
13
13
Certificates
2
2
Languages

Work History

QA Automation Test Engineer

Abone Sepeti
12.2024 - Current
  • Recently started gaining hands-on experience in manual and automated testing processes.
  • Learning to design and execute test scenarios using Selenium WebDriver and TestNG.
  • Exploring Slacks for defect tracking and task management.
  • Actively participating in Scrum meetings and familiarizing with Agile methodologies.
  • Working with Asana to organize tasks and support project management processes.

Director

Cukko's
01.2022 - Current
  • Managing online sales and marketing strategy for Cukko's, leading provider of card holders, lanyards, card printers, and plastic cards across multiple e-commerce platforms including Amazon, Etsy, and eBay.
  • Cultivating and maintaining customer relationships to drive repeat business and enhance brand loyalty
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Managed above 5000 sales.

Software Development Engineer in Test Intern

Mersys
06.2024 - 12.2024
  • Participated in Agile ceremonies (Grooming, Sprint Planning, Daily Meetings, Demos, Retrospectives)
  • Developed and maintained test automation cases for database, API, and UI testing in JIRA
  • Conducted manual and automated testing for UI (Selenium, TestNG, Cucumber), API (Postman, RestAssured), and databases (MySQL, JDBC)
  • Reported bugs and defects, conducted smoke and regression tests
  • Utilized GitHub for code management
  • Prepared and presented more than 8 test reports
  • Adapted quickly to new technologies, implementing them into existing test strategies when applicable.
  • Developed custom scripts to automate manual test cases, reducing time spent on routine tasks significantly.
  • Optimized test cases to maximize success of manual software testing.
  • Improved software quality by designing and implementing automated testing frameworks.
  • Maintained up-to-date documentation on all relevant aspects of the test plan, including test cases, scripts, and results.(Zephry)

Sales Director

Bosphorus Card
01.2019 - 01.2022
  • Managed and supported operational aspects of sales across significant e-commerce platforms, including Amazon, eBay, and Etsy, ensuring smooth transactions and customer satisfaction
  • Handled customer inquiries and concerns via email and phone, providing timely and effective resolution to maintain high customer satisfaction and loyalty
  • Participated in industry events and exhibitions to promote Bosphorus Card products, fostering brand awareness and generating leads

Software Developer

Mapikart (Farkli Yatirim A.S.)
01.2013 - 08.2015
  • Managed projects related to banking cards and other plastic card initiatives, coordinating between client requirements and technological implementations
  • Developed new workflows within the eBA Workflow Management System and maintained and improved existing workflows using C# and T-SQL languages
  • Administered backup, restore, maintenance, optimization, and upkeep of SQL Server 2012 and 2008 products
  • Coded client software for Denizbank Web Services
  • Programmed software to convert bank data (Denizbank, Bankasya, Kuveyt Türk Debit Card data) into formats compatible with DataCard and Cassilo machines for credit card printing

Software Engineering Trainee

Smartpro
01.2012 - 01.2013
  • Specialized in delivering training on software development and testing
  • Topics covered included Fundamentals of Programming, .NET Framework, C#, Programming and Administration on MS SQL SERVER, Data Processing on Web Pages and Windows Forms, as well as expertise in HTML, ASP.NET AJAX, XML and Advanced Windows Forms

Microsoft Help Desk

Teleperformance Turkey
01.2008 - 01.2011
  • Provided technical support and troubleshooting assistance for Microsoft Windows Client and Office products (Windows XP, Vista, and 7, Office 2003, 2007, and 2010) to ensure seamless functionality for users
  • Identified and resolved software functionality, system performance, and network connectivity issues
  • Delivered timely and practical solutions to customer inquiries and technical issues through various communication channels
  • Collaborated with team members to enhance knowledge-sharing and problem-solving efficiency
  • Maintained accurate records of support interactions and solutions provided for future reference and analysis
  • Excellent communication skills, both verbal and written.

Education

Bachelor of Science - Management Information Systems

Anadolu University
Istanbul
01.2024 - Current

Bachelor's Degree - Mathematics

Yildiz Technical University
Istanbul
01.1997 - 04.2001

Skills

Test automation frameworks

Certification

Microsoft Certified Professional, 2879311

Software

Cucumber

Jira

Postman API

Java

C#

Selenium WebDriver

MySQL

T-SQL

Jenkins

TestNG

Apache POI

REST Assured

Software Development Life Cycle (SDLC)

Agile Methodologies

Web Testing

Software Testing Life Cycle (STLC)

Git

GitHub

Maven

JDBC

ADONET

Gherkin

AI Powered Testing

Test Automation

Manuel Testing

Smoke Testing

Regression Testing

User Acceptance Testing (UAT)

Apache POI

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Work Preference

Work Type

Full TimePart TimeContract WorkInternshipGig Work

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementPersonal development programsWork-life balanceWork from home option

Languages

Turkish
Native language
English
Upper intermediate
B2

Interests

Swimming to promote physical health and mental relaxation

Candle making and beading, preparing workshops

Continuously learning and sharing knowledge in new technologies

Writing educational articles to contribute to the software testing community

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

QA Automation Test Engineer

Abone Sepeti
12.2024 - Current

Software Development Engineer in Test Intern

Mersys
06.2024 - 12.2024
Work Safety, OSGB
03-2024

Bachelor of Science - Management Information Systems

Anadolu University
01.2024 - Current

Director

Cukko's
01.2022 - Current

Sales Director

Bosphorus Card
01.2019 - 01.2022
ISO/IEC 27001:2013, ENMAC
05-2014
Common Personalization System Operation & Maintenance Level-1 Training OBERTHUR
02-2014
ISO 10002:2004, ENMAC
09-2013
ISO 19011, ENMAC
09-2013

Software Developer

Mapikart (Farkli Yatirim A.S.)
01.2013 - 08.2015
Software And Database Expertise
04-2012

Software Engineering Trainee

Smartpro
01.2012 - 01.2013

Microsoft Help Desk

Teleperformance Turkey
01.2008 - 01.2011
MCSE Certification
02-2004
Mathematics Teacher, Pedagogic Formation
06-2001

Bachelor's Degree - Mathematics

Yildiz Technical University
01.1997 - 04.2001

Certificates & Courses

LICENCES & CERTIFICATIONS
* Microsoft Certified Professional ID: 2879311
• Microsoft Certified Systems Engineer (MCSE)-Microsoft Windows 2000, 31.03.2004
* Microsoft Certified Systems Administrator (MCSA)-Microsoft Windows 2000 Microsoft Certified Professional (MCP)
* Google SEO
* Social Media Expertise Training
* Preparing Decorative Home Accessories
* Jewellery (Fire Line, Nailed, Knitted, Knotted)
* Gel Candle Making
* ISO/IEC 27001:2013, ENMAC
* Work Safety, OSGB
* Common Personalization System Operation & Maintenance Level-1 Training OBERTHUR
* ISO 10002:2004, ENMAC
* ISO 19011, ENMAC
* Software And Database Expertise
* MCSE Certification
* Mathematics Teacher, Pedagogic Formation


EDUCATION & TRAININGS

* Software Development Engineering in Test, Mersys, 2024, 600 Hours
* Google SEO, 2023
* Social Media Specialization Training, 2020
* Health, First Aid, and Occupational Safety, Merkez Saglik OSGB, 2014
* Sales and Marketing Training, QA TECHNIC, 2014
* ISO 27001:2013 Basic Training and Information Security Risk Management, Enmac, 2014
* Occupational Safety Basic Training, Merkez Saglik OSGB, 2014
* ISO 9001:2008 Quality Management Information Session, Mapikart, 2014
* Common Personalization System Operation & Maintenance Level-1 Training, OBERTHUR, 2014
• Occupational Diseases and Protection Training, Merkez Saglik OSGB, 2013
* Personal Hygiene Training, Merkez Saglik OSGB, 2013
* Basic Fire and Emergency Training, Merkez Saglik OSGB, 2013
* ISO 19011 Internal Audit Basic Training, Enmac, 2013
* ISO 10002:2004 Basic Training, Enmac, 2013
* Software and Database Expertise, Kariyer Mimari, 2012, 360 Hours
* Microsoft Office 2010, Metis Bilgisayar, 2010
* Windows 7, Metis Bilgisayar, 2009
* Phone Etiquette Training, Telephone Doctor, 2008
* Telephone Sales Training, Telephone Doctor, 2007
* Communication Training, Oyak Bank, 2006
* CARDIX Training, Oyak Bank, 2006
* Banking Training, Oyak Bank, 2006
• System Engineering (MCSA + MCSE), Bilge Adam, 2002, 400 Hours

* Computer Preparation - Infrastructure, Office, Bilge Adam, 2001, 12 Hours
* Pedagogical Formation, Yildiz Teknik University - IKGM, 2001, 280 Hours - Mathematics

Education & Courses

* Software Development Engineering in Test, Mersys, 2024, 600 Hours
* Google SEO, 2023
* Social Media Specialization Training, 2020
* Health, First Aid, and Occupational Safety, Merkez Saglik OSGB, 2014
* Sales and Marketing Training, QA TECHNIC, 2014
* ISO 27001:2013 Basic Training and Information Security Risk Management, Enmac, 2014
* Occupational Safety Basic Training, Merkez Saglik OSGB, 2014
* ISO 9001:2008 Quality Management Information Session, Mapikart, 2014
* Common Personalization System Operation & Maintenance Level-1 Training, OBERTHUR, 2014
• Occupational Diseases and Protection Training, Merkez Saglik OSGB, 2013
* Personal Hygiene Training, Merkez Saglik OSGB, 2013
* Basic Fire and Emergency Training, Merkez Saglik OSGB, 2013
* ISO 19011 Internal Audit Basic Training, Enmac, 2013
* ISO 10002:2004 Basic Training, Enmac, 2013
* Software and Database Expertise, Kariyer Mimari, 2012, 360 Hours
* Microsoft Office 2010, Metis Bilgisayar, 2010
* Windows 7, Metis Bilgisayar, 2009
* Phone Etiquette Training, Telephone Doctor, 2008
* Telephone Sales Training, Telephone Doctor, 2007
* Communication Training, Oyak Bank, 2006
* CARDIX Training, Oyak Bank, 2006
* Banking Training, Oyak Bank, 2006
• System Engineering (MCSA + MCSE), Bilge Adam, 2002, 400 Hours

* Computer Preparation - Infrastructure, Office, Bilge Adam, 2001, 12 Hours
* Pedagogical Formation, Yildiz Teknik University - IKGM, 2001, 280 Hours - Mathematics

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İLKNUR NEŞE TUNCALSoftware QA Tester