Ilkay Polat
London,United Kingdom
Summary
Resourceful Law graduate from SOAS University of London with three years’ experience in a customer-facing role while completing an LLB. Developed strong time management and organisational skills through balancing full-time work and academic commitments. Gained expertise in legal research, analysis, and written communication, with interests in Human Rights Law, Consumer Law, and Intellectual Property Law. Seeking a Legal Assistant or Paralegal position to leverage academic knowledge and practical experience.
Overview
3
3
years of professional experience
9
9
years of post-secondary education
Work history
Team Member
YouMeSushi
2023.09 - 2026.06
- Deliver high-quality customer service and maintain positive customer relationships.
- Handle customer enquiries and complaints professionally, ensuring effective and timely resolution.
- Managing customer issues independently and providing effective resolutions.
- Support day-to-day operational and administrative functions to ensure smooth business performance.
- Manage multiple responsibilities simultaneously while maintaining accuracy and efficiency.
- Maintain high standards of organisation and attention to detail in a busy working environment.
- Collaborate effectively with colleagues to meet operational targets and service standards.
- Assumed additional responsibilities through role advancement
- Over three years of employment, I was consistently entrusted with increasing levels of responsibility beyond my initial role, including:
- Process payments accurately and maintain transaction records.
- Carry out banking procedures and cash reconciliation in accordance with company policies.
- Handling company banking and cash management procedures.
- Supporting financial administration and reconciliation processes.
- Assisting with operational responsibilities critical to daily business performance.
- Demonstrating reliability, accountability and professionalism when handling financial and customer-sensitive matters.
- Working within a fast-paced customer-focused environment whilst completing a full-time law degree.
Education
GCSE -
Bishop Douglass Catholic School
2016.09 - 2021.06
A Level - Psychology, History, Government and Politics
Bishop Douglass Catholic School
2021.09 - 2023.06
LLB (Hons) - Law
SOAS University of London
2023.09 - 2026.05
Skills
- Legal Research
- Legal drafting
- Case Law Analysis
- Statutory Interpretation
- Document Management
- Professional confidentiality
- Client communication
- Time Management
- Organisation skills
- Problem Solving
- Microsoft Office skills
- Working Under Pressure
- Teamwork and Collaboration
- Attention to Detail
- Financial Administration
Languages
English (Fluent)
Turkish (Fluent)
ADDITIONAL INFORMATION
- Full right to work in the United Kingdom
- Member of SOAS Law Society
- Available for Legal Assistant and Paralegal opportunities
- Full UK Driving Licence
Timeline
LLB (Hons) - Law
SOAS University of London
2023.09 - 2026.05
Team Member
YouMeSushi
2023.09 - 2026.06
A Level - Psychology, History, Government and Politics
Bishop Douglass Catholic School
2021.09 - 2023.06
GCSE -
Bishop Douglass Catholic School
2016.09 - 2021.06