Iliasse Benhammadi

Energetic people & operations professional who brings more than just technical expertise to every team—I’m the teammate who spots opportunities, exceeds expectations, and elevates how we work together. With 4 years’ customer-service and 3+ years’ HR experience at companies of 400+ staff—automating processes, mediating complex employee-relations cases, and driving efficiency gains. I foster a culture of collaboration and continuous improvement. Proactive and personable, I build strong relationships at every level, whether coaching a manager through best-practice case handling or helping a customer find exactly what they need. If you’re seeking someone who will hit the ground running, solve problems with ownership, and genuinely care about your people and customers, I’d love to join your team.

• Centralized HR Data Management
  Engineered a dynamic, all-in-one Employee Master List in Google Sheets—integrating onboarding/offboarding, right-to-work checks, and “Family Tree” hourly staffing reviews—automated via google scripts to cut manual updates by 40% and provide a single source of truth for the People Team.
• Boosted Payroll Accuracy to 97.8%
  Redesigned end-to-end tracking and reporting processes, enabling Finance to identify and allocate £150K in discrepancies and accelerate the month-end close.
• Launched the “Family Tree” Weekly Review
  Built a daily-updated staffing vs trading-hours Master Sheet and convened a cross-functional FP&A–HR forum, which optimized headcount, noticeably reduced turnover, and lowered labour costs.
• Delivered Under Pressure During The Ned World Cup Launch
  Coordinated biometric enrolment for 500 employees in one month while simultaneously running full payroll operations—demonstrating my ability to manage high workloads and tight deadlines without sacrificing accuracy.

UK Right to Work: Dependent Visa – No Sponsorship Required

References available upon request.