Sports Analysis
Ilia Pechalov
Hospitality Managment
London
Summary
Dynamic leader with a proven track record at Americana Group, excelling in staff training and supervision, and driving sales through innovative promotional events. Expert in Microsoft Office and adept at customer service, I've significantly enhanced guest experiences and operational efficiency. Skilled in leveraging hard and soft skills to surpass objectives.
Overview
8
8
years of professional experience
Work History
Head Bartender
Americana Group
01.2024 - Current
- Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
- Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
- Ensured compliance with local alcohol regulations and company policies, maintaining a safe and responsible environment for all patrons.
- Collaborated with management to create seasonal cocktail menus, driving sales and offering fresh options for guests.
- Trained several new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bar Supervisor
Harts Group
04.2022 - 01.2024
- Played a key role in the successful opening and operation of a new restaurant location, supervising up to 10 staff members.
- Responsible for training, staff scheduling, and ensuring that new hires were fully integrated into the restaurant's culture.
- Managed customer inquiries, handled any issues promptly, and provided support to the management team to ensure smooth operations.
- Assisted in recruiting high-quality staff members, conducting interviews, background checks, and onboarding processes.
Assistant Bar Manager
Harts Group
10.2016 - 04.2022
- Promoted from Bar Support to Assistant Bar Manager due to strong performance and leadership skills.
- Managed day-to-day operations of the bar, supervised up to 10 staff members, and ensured excellent customer service.
- Directly involved in engaging with new and potential members, discussing membership benefits, and assisting in the membership process.
- Responsible for staff scheduling, stock takes, and inventory management, ensuring efficient stock control and ordering.
- Utilized Word and Excel to maintain operational records and reports.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
Education
Bachelor - Criminology And Psychology
Arden University
London07-2026
Skills
- Microsoft Office Suite: Proficient in Word, Excel, and PowerPoint
- Familiar with remote collaboration tools (Zoom, Slack, etc)
- Task Management Tools: Trello, Asana
- Customer service
- Staff training and supervision
- Foreign language proficiency
- Promotional event execution
- Suggestive selling
- Sales promotion
Interests
Timeline
Head Bartender
Americana Group
01.2024 - Current
Bar Supervisor
Harts Group
04.2022 - 01.2024
Assistant Bar Manager
Harts Group
10.2016 - 04.2022
Bachelor - Criminology And Psychology
Arden University
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