Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
ILERIOLUWA ADEJAYAN

ILERIOLUWA ADEJAYAN

Kentford,City of London

Summary

Resourceful Project Manager with 3 years of expertise and Specialist with experience working with teams to accomplish short- and long-term project goals. Excellent communication skills and responsibilities in managing budgets, tracking progress, and updating stakeholders on resource planning and allocation to achieve a smooth flow of project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems, and providing targeted solutions.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Project Manager in Construction

Katsworld
01.2022 - 12.2022
  • Collaborated with construction administration consultants to schedule field observations.
  • Identified and implemented safety, productivity, and efficiency improvement initiatives.
  • Communicated with clients and customers to proactively deliver relevant information.
  • Negotiated with building owners, property developers, and local authorities to deliver completed projects within constraints.
  • Filed and maintained all subcontractor documentation for future reference.
  • Conducted routine quality audits, verifying progression against specifications and initiating corrective actions to remedy concerns.
  • Oversaw all day-to-day site operations.
  • Managed site instructions, daily diary, record sheets, and other forms of site reporting.
  • Reported on progress, problems, and information requirements.
  • Provided mentorship, support, and team management to keep staff suitably trained and competent.

Customer Service Representative

Adehan Shipping and Clearing Agency
11.2018 - 01.2020
  • Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
  • Assisted customers with varying questions using product knowledge and service expertise.
  • Managed high-volume customer queries simultaneously through effective multitasking.
  • Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
  • Maintained excellent working relations with numerous external clients, providing timely quotes and shipping information.
  • Handled phone, email, and social media inquiries with consistent customer service across multiple channels.
  • Participated in regular training to maintain up-to-date knowledge of company products and policies.
  • Processed high-value payments with meticulous accuracy.
  • Built customer rapport by providing friendly, genuine service, increasing customer retention by 87%.

Education

Master of Business Administration - Project Management

University of East London
London
01.2023 -

Skills

    Microsoft Office (Word, Excel, PowerPoint & Outlook)

    Project Management Methodologies

    Project Management software

    Team coordinating skills

    Cost Control skills

    Effective communication skills

    Risk Management skills

    Excellent leadership skills

    Database Management

    Analytical Thinking

    Problem-solving

    Construction Knowledge

    Vendor Management

Certification

· Chartered Management Institute Membership

· Learning Clouding Computing: Core Concepts

· Project Management Foundations Certificate

· Sustainability Strategies Certificate

· Critical Thinking Certificate


Timeline

Master of Business Administration - Project Management

University of East London
01.2023 -

Project Manager in Construction

Katsworld
01.2022 - 12.2022

Customer Service Representative

Adehan Shipping and Clearing Agency
11.2018 - 01.2020

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ILERIOLUWA ADEJAYAN