Ildiko Ingham
London,ENG
Summary
An experienced Personal Assistant at the busy office of the CEO of British Business Bank. I have strong work ethics, I can multi-task at many levels. I am a strong team player with high attention to detail and with an always willing-to-do attitude. I am adept at managing complex calendars, coordinating travel arrangements, and handling confidential information with the utmost discretion. Known for maintaining confidentiality and building strong relationships with stakeholders.
Overview
11
11
years of professional experience
1
1
Certification
Work history
Personal Assistant
British Business Bank
City of London
09.2023 - 12.2025
- Provide PA support to Chief Executive Officer
- Managed complex calendars and scheduling for senior executives to optimise time management.
- Coordinated travel arrangements, itineraries, ensuring all logistics were efficiently handled.
- Liaised with various departments, external partners to facilitate effective communication.
- Provided personal assistance to CEO whilst travelling overseas on business trips
- Scanned, uploaded documents into digital filing system.
- First point of contact for colleagues and stakeholders for the CEO Office, acting as gatekeeper and bridge between departments
- Maintained confidential files and documentation, adhering to data protection regulations.
- Leader of the Grid Call with Chair’s EA to support coordination between diaries
- Raising purchasing orders
- Submitting expenses
- Dealing with catering orders
- Ad-hoc reception cover
- Worked closely with HR department for recruitment activities, streamlined hiring process.
- Managed complex calendars and scheduling for senior executives to optimise time management.
Administrative Assistant and Welcome Coordinator
Buro Happold
London
04.2022 - 09.2023
- Provided administration support and assistance to the Group Coordinators
- Managed scheduling, calendar for senior management, prioritising appointments and meetings effectively.
- Arranged business travel, accommodation booking
- Provided administration support, assistance to the Group Coordinators
- Raised PO orders, recorded timesheets, dealing with expenses
- Assisted in onboarding new employees by organising orientation sessions , providing necessary resources.
Administration Assistant
Greenwich Leisure Limited
London
02.2020 - 11.2020
- Provided administration support and assistance to the Executive Assistant, Director Team and the Building Team at HQ GLL
- Responsible for travel (air and rail) and accommodation bookings including payment responsibilities
- Ordered stationery supplies for multiple departments
- Managed and distributed catering orders
- Diary bookings, meeting arrangements and meeting room bookings
- Controlled the front door access, welcomed visitors and answered phone calls
- Responsibility for the post room service, prepared, receiving and sorted post
Administrator / Receptionist
Sanctuary Care
London
03.2019 - 02.2020
- Delivered an effective reception service to support the operational needs of the business
- Booked candidates for interviews
- Organized interview packages, new starters package, quality checked documents
- Process amendments to bed list via Solis system /admissions, discharges
- Logged enquiries on Coldharbour system after residential/nursing assessment
- Managed to bill for extras and managed home banking arrangements
- Represented front of house services, maintaining polished, professional appearance to uphold company image.
Receptionist/Telephonist
Oracle Corporation
London
05.2016 - 05.2018
- Greeted all visitors in a professional and friendly manner
- Answered phone calls promptly and politely
- Meeting room management and meeting arrangements
- Logged and reported all technical faults and arranged all office equipment
- Monitored and maintained stationary stock levels
- Screened and verified visitor IDs, maintaining security of personnel and office environment.
Receptionist
Royal Bank of Scotland HQ
Edinburgh
01.2015 - 05.2016
- Greeted all visitors in a professional and friendly manner
- Answered phone calls promptly and politely
- Meeting room management and meeting arrangements
- Reported any problems in the reception area or in the meeting rooms
- Ensured the daily completion of the reception checklists and reported any issues
- Observed site policies and procedures
Skills
- Microsoft Office - Outlook, Excel, Word & PowerPoint
- Diary management
- Travel coordination
- Stakeholder communication
- Recruitment assistance
- Office equipment operation
- Executive calendar management
Certification
- September 2025 : Minute taking Course - Institute of Executive
- September 2020: Certificate in Principles of Business Administration – Southeast London College
- July 2018: Teaching Assistant Course I. – The Learning and Enterprise College, Bexley
- April 2013: Certificate in Reception Procedures - Reception Academy, London
- May 2008: Diploma in Logistics Management - Oktav Further Education Center, Hungary
- May 2007: Diploma in Logistical Administration Oktav Further Education Center,Hun
Timeline
Personal Assistant
British Business Bank
09.2023 - 12.2025
Administrative Assistant and Welcome Coordinator
Buro Happold
04.2022 - 09.2023
Administration Assistant
Greenwich Leisure Limited
02.2020 - 11.2020
Administrator / Receptionist
Sanctuary Care
03.2019 - 02.2020
Receptionist/Telephonist
Oracle Corporation
05.2016 - 05.2018
Receptionist
Royal Bank of Scotland HQ
01.2015 - 05.2016