Ilayda Alper
IT Cyber Security
London
Summary
Tireless Restaurant Waitress skilled at supplying customers with memorable dining experiences and unforgettable service. Talented provider of fast, friendly order reception and food delivery. Accurately fulfills all special requests and addresses individual customer needs to support optimal dining experiences. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of post-secondary education
2
2
Languages
Work History
Restaurant Waitress
Hasan Erdoğan
Grays
2022.06 - 2022.09
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
- Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Restaurant Waitress
Ertuğrul Dalkılıç
London
2019.07 - 2019.08
- Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
Education
Health And Social Care
Sir George Monoux Sixth Form College
190 Chingford Rd, London E17 5AA 2020.09 - 2022.05
Computer Science And Sociology
Wren Academy
Hilton Avenue London N12 9HB 2015.09 - 2017.06
Sociology And Computer Science
Heron Hall Academy
46 Queensway Enfield EN3 4SA 2017.09 - 2020.06
Skills
Dining room management
Menu memorization
Stocking and replenishing
Food station setup
Menu presentation
Table setting knowledge
Order accuracy
Dining area maintenance
Guest seating arrangements
Timeline
Restaurant Waitress
Hasan Erdoğan
2022.06 - 2022.09
Health And Social Care
Sir George Monoux Sixth Form College
2020.09 - 2022.05
Restaurant Waitress
Ertuğrul Dalkılıç
2019.07 - 2019.08
Sociology And Computer Science
Heron Hall Academy
2017.09 - 2020.06
Computer Science And Sociology
Wren Academy
2015.09 - 2017.06