Ilan Sarusi

Key Responsibilities

• Always observe the conditions and requirements of the Cashdesk Procedure Manual, Guidelines, directives and provisions of relevant legislation.
• Ensure that all Company records and paperwork are accurately and comprehensively completed in accordance with Company procedures and accounting guidelines and reporting errors and omissions to your manager.
• Investigating queries from head office or in-house.
• Carry out all cash and electronic transactions including exchanges, chip redemptions, debit transactions, ATM, and payouts.
• Exchange chips, tokens, and tickets for cash accurately and efficiently.
• Handle customer buy-ins and payouts while following cashdesk procedures.
• Updating points/player tracking for customers.
• Maintaining all ATMs.
• Processing all banking.
• Verify and record all financial transactions in the casino’s accounting system.
• Ensure compliance with gaming regulations, anti-money-laundering (AML) laws, and casino security procedures.
• Assist with count operations, including counting and securing large sums of cash.
• Provide excellent customer service, addressing guest inquiries and resolving minor disputes professionally.
• Report suspicious activities or policy violations to supervisors immediately.
• Maintain confidentiality and integrity when handling customer and financial information.

Key responsibilities

• Deal poker games with precision and professionalism.
• Manage pots, bets, and chip movements accurately.
• Maintain control of the game and ensure compliance with regulations and the house rules.
• Provide a welcoming and engaging atmosphere for players.
• Handle guest enquiries and resolve disputes calmly and fairly, working with floor management where appropriate.

• Participated in poker tournaments and cash games.
• Assisted in studying and analysing strategies of opponents.
• Supported bankroll management for sustainability.
• Kept updated with latest poker strategies and trends.
• Practised regularly to maintain and improve skill levels.
• Reviewed past games to identify strengths and weaknesses.
• Travelled to various locations for live poker events.
• Engaged with online poker platforms.
• Adhered to ethical standards and fair play.
• Networked with other poker players and industry professionals.