A versatile and detail-oriented professional with experience across administrative, customer service, and technical roles. Skilled in Microsoft Excel with a background in AI development, demonstrating strong analytic and problem-solving abilities. Previously worked as a receptionist at Halton Law, managing front-desk operations and client communications. Early career experience includes working as a waitress, developing excellent customer service and teamwork skills. Adaptable, organised, and committed to delivering high-quality work in any environment.
As an AI builder at Fact, I worked on automating the process of extracting information from invoices using Microsoft Power Automate and AI Builder. This involved designing and implementing automated workflows to streamline data extraction, significantly improving efficiency and accuracy. Working with Microsoft Excel, I managed and organised over 15 large datasets, applying advanced functions to process and analyse information effectively.
Skills:
During my time at Halton Law, I was first point of contact for clients, managing over 50 in-person and telephone enquires with professionalism and efficiency. My role involved scheduling appointments and ensuring smooth day-to-day running of the office. I also provided administrative support to the legal team, maintaining organised records and assisting with correspondence.
Skills:
At the cafe, I gained valuable experience in a fast-paced hospitality environment. My role involved taking orders, serving food and drinks, handling payments, and ensuring customers had a positive dining experience. I worked closely with both kitchen and front-of-house staff, requiring strong teamwork and clear communication, especially in a multilingual setting.
Skills: