IKRAM ADDI
Summary
Highly experienced Executive Assistant with a proven track record supporting C-suite executives and Managing Directors in fast-paced, high-pressure environments. Skilled in managing complex schedules, international travel, and confidential matters with precision and discretion. Trusted advisor to senior leadership and high-profile clients, fostering strong professional relationships through exceptional organisational skills and proactive support. Committed to delivering first-class service and anticipating the evolving needs of executives and stakeholders.
Overview
9
9
years of professional experience
Work History
Business Assistant to Managing Directors & Teams
JPMorgan Chase
09.2023 - Current
- Provide seamless executive support to two Managing Directors overseeing key business divisions within Corporate & Investment Bank – Payments.
- Manage complex, high-volume calendars, high-level meeting coordination, and confidential correspondence across global time zones.
- Act as a primary liaison between senior leadership, internal teams, and high-profile external clients, ensuring efficient communication at all levels.
- Organise detailed international and domestic travel arrangements, including visa processing, itineraries, and expense reconciliation under tight deadlines.
- Oversee planning and execution of internal leadership offsites, client meetings, and major industry conferences.
- Handle highly sensitive information with absolute discretion, managing both professional and occasional personal matters.
- Streamline administrative processes to support team productivity, including onboarding of new team members and maintaining accurate documentation.
- Handled confidential information, maintaining discretion and integrity.
- Handled event logistics smoothly, ensuring successful company events.
- Assisted in budget planning to ensure fiscal responsibility.
- Maintained digital database, enhancing ease of access to information.
EA TO CEO
NUNUDE
02.2022 - 08.2023
- Managing complex calendar scheduling and coordinating meetings across multiple global time zones.
- Organised and executed launch events and press events for major hospitality and restaurant openings.
- Handled full payroll processing for team members and contractors, including invoice management and VAT accounting.
- Managed international travel arrangements for the CEO, including visa processing, detailed itineraries, and logistical support.
- Fostered cross-departmental collaboration, liaising between executive leadership, marketing, and operations teams to streamline communication and project delivery.
- Prepared financial statements, reports, presentations, and confidential documentation for internal and external stakeholders.
Customer Service Representative
METRO BANK
London
03.2020 - 01.2022
- Delivered high-quality customer service, handling complex account management, payments, deposits, and lending product support.
- Assessed financial risk and provided tailored recommendations on banking services and products to clients.
- Maintained precise administrative records and ensured compliance with financial processes and data protection standards.
- Investigated and resolved client issues promptly, supporting branch and online operations with strong problem-solving skills.
EA TO CEO
All in 1 Events LTD
03.2018 - 06.2019
- Provided high-level administrative and operational support to the CEO and MD, managing complex schedules, confidential correspondence, and extensive travel arrangements.
- Coordinated national and international travel logistics, adapting to frequent last-minute changes and ensuring seamless execution.
- Managed budgets, financial tracking, payroll processing, and VAT accounting, maintaining accuracy and cost control across projects.
- Led and supervised a small team of PAs, overseeing onboarding, task delegation, and performance management.
- Organised major corporate events and negotiated supplier and venue contracts to secure cost-effective agreements.
- Prepared professional internal and external communications, presentations, reports, and meeting minutes for leadership.
- Developed and maintained streamlined filing systems and database management processes, enhancing operational efficiency.
Luxury Sales Consultant
Harrods
12.2015 - 12.2016
- Provided exceptional service to high-net-worth clientele in a fast-paced luxury retail environment, maintaining high standards of client care and discretion.
- Supported VIP customer engagement, cross-selling products, and delivering tailored shopping experiences.
- Maintained in-depth product knowledge to advise customers on exclusive collections and seasonal offerings.
- Consistently exceeded individual and team sales targets through proactive relationship-building and client retention strategies.
Executive assistant to CEO
NUNUDE
07.2019 - 02.2020
- Streamlined administrative processes to increase efficiency at work.
- Coordinated all logistical aspects of corporate events leading to organised and successful functions.
- Conducted detailed market research for enhancement of business strategies.
- Liaised with other departments to maintain smooth flow of information across the organisation.
Education
Certificate of Higher Education - Fashion Buying and Management
University of Westminster
LondonSkills
- Executive Support to C-Suite & Managing Directors
- Complex Diary & Meeting Management (Global Time Zones)
- International Travel & Visa Coordination
- Expense Management (Concur)
- Stakeholder Engagement & Client Liaison
- Event Planning & Leadership Offsite Coordination
- Project Support & Team Onboarding
- Confidential Correspondence Handling
- Cross-Department Collaboration
- Budget Tracking & Invoice Management
- Company culture cultivation
- Collaborative decision-making
- Strategic business planning
- MS Office (Outlook, Word, Excel, PowerPoint)
Languages
English
Native language
Arabic
Fluent
French
Intermediate
References
References available upon request.
Timeline
Business Assistant to Managing Directors & Teams
JPMorgan Chase
09.2023 - Current
EA TO CEO
NUNUDE
02.2022 - 08.2023
Customer Service Representative
METRO BANK
03.2020 - 01.2022
Executive assistant to CEO
NUNUDE
07.2019 - 02.2020
EA TO CEO
All in 1 Events LTD
03.2018 - 06.2019
Luxury Sales Consultant
Harrods
12.2015 - 12.2016
Certificate of Higher Education - Fashion Buying and Management
University of Westminster
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