IKENNA FRANK CHUKWUMA
Business Development/Key Account Manager
Canton, Cardiff,UK
Summary
BUSINESS SALES & MARKETING PROFESSIONAL
Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
1
1
Certificate
1
1
Language
Work History
Key Account/Relationship Manager
Conglomerates & Consumer Credit Group, Zenith Bank Plc
Lagos, Nigeria
07.2011 - 08.2022
- Responsible for managing portfolio of over 50 high-volume customers and supporting all transactions arising from their banking and financial requirements
- Work closely with Domestic Operations, Credit, Financial Control, International Trade, Compliance and other business units in Bank to promote all financial products and to establish and refine service channels
- Credit and Financial analysis, using client data to make lending decisions
- Source, prospect and evaluate new businesses to identify profitable and secure transactional and lending opportunities while growing clients’ business capacity
- Create consumer credit schemes for corporate employees from credit origination and disbursement to monitoring and repayment
- Coordinate sales promotions, presentations and workshops to advertise new products and schemes designed to increase market share
- Conduct market research and competitive analysis to maintain competitiveness
- Other duties:
- Part of several project management teams that create new products and services
- Annual Sales budget planning
- Collation of weekly and monthly performance statistics
- Credit monitoring and recovery
Business Development/Relationship Manager
Zenith Bank Plc
Lagos, Nigeria
11.2007 - 07.2011
- Achieved hundreds of millions in deposit liability generation within six months – 125% of annual target
- Developed extensive network of over 200 retail clients for Bank within one year
- Trained and managed sales staff for three marketing teams
- Organized skill improvement workshops in core areas of sales and marketing.
Education
MBA - Finance
Edinburgh Business School
Edinburgh, EDH 12.2021 - Current
B.Sc. - Food Technology
University of Ibadan
Ibadan,Nigeria 09.2000 - 02.2006
Skills
New Business Development
Accomplishments
- Essentials of Leadership
- Business Analysis
- Use of the AGILE Framework
- Intermediate Credit Training
- Effective Business Communication
- Project Management
- High Performance Salesperson
- Professional Skills in Sales and Marketing
- Negotiation Essentials
- Credit Analysis, Management and Monitoring
- Financial Analysis
- Effective Teaming Skills
- Time & Resource Management3
Affiliations
A Sales Professional with fifteen (15) years hands-on experience in corporate and retails sales, key account sourcing/management, credit management, creating structured financial products, and deploying technology via e-solutions to meet client needs and maximise revenue and income. Skilled at credit structuring for project and corporate financing.
Entrepreneurial, organizational, interpersonal and negotiation skills; skilled at managing productive work relationships with both clients and staff.
Experienced in developing and implementing sales and marketing plans with sales teams and other relevant departments; effective coordination of staff training and skill improvement workshops.
Results-oriented and dynamic. Analytical. Gifted at innovatively solving problems in a fast-paced environment and meeting set targets and deadlines. Balanced; able to work under pressure.
Certification
PMP - Project Management Professional (In view)
Timeline
MBA - Finance
Edinburgh Business School
12.2021 - Current
Key Account/Relationship Manager
Conglomerates & Consumer Credit Group, Zenith Bank Plc
07.2011 - 08.2022
Business Development/Relationship Manager
Zenith Bank Plc
11.2007 - 07.2011
B.Sc. - Food Technology
University of Ibadan
09.2000 - 02.2006
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