Ikemefuna Gregory Iheka
London,London
Summary
Committed and organised health and supply chain professional with experience in public health, hospital, community and clinic pharmacy environments. Collaborative and customer-focused with proven ability to partner and work with multi-disciplinary teams. Skilled in monitoring regional distribution duties with strategic demand planning. Exceptional attention to detail with talent in complex schedule coordination.
Overview
9
9
years of professional experience
3
3
Certification
Work History
Pharmacy and Supply Chain Associate
Catholic Caritas Foundation Of Nigeria (CCFN)
Owerri, Nigeria
03.2022 - 09.2023
- Leveraged effective supply chain planning systems to improve demand, sales and operations planning processes for distribution network.
- Collaborated with internal teams to improve outputs by 98% to meet demand and supply requirements, achieving inventory targets.
- Monitored, analysed and reported freight and carrier management performance against set goals.
- Owned S&OP process by planning weekly, monthly and bimonthly demand, supply and logistics in line with organisational strategy.
- Challenged teams to achieve high-performance within hub and spoke distribution network to meet inventory targets.
- Assessed performance of external vendor supply chains while handling internal logistics.
- Drove Key Performance Indicators (KPI)s and continuous improvements throughout logistics and supplier operations.
- Implemented change management strategies increase operational resilience by 78% and cope with fluctuating supply chain demand.
- Supervised 8 staff members tasked with materials handling, planning and purchasing.
Locum pharmacist
Feodora Pharmacy and Stores
Owerri, Nigeria
10.2021 - 09.2023
- Liaised with pharmacists to coordinate consultations for new medications, providing customers with top-quality service.
- Communicated with healthcare staff and recommended alternative medication options for out-of-stock or generic pharmaceuticals.
- Maintained excellent knowledge of medical products and treatments for informed, dependable customer care.
- Maintained mastery of proprietary software related to medication dispensing, medical data and insurance claims.
- Provided COVID-19 testing kits and administered tests for elderly and vulnerable community members.
- Operated automated pharmacy storage and dispensing system correctly and safely.
- Provided warm, friendly greetings to customers, handling prescriptions and purchases.
- Discussed medications with customers and provided relevant educational materials to increase knowledge.
- Managed sensitive data and documentation filing systems, following confidentiality and data security protocols to reduce risks.
- Safeguarded narcotics and medical supplies with stringent adherence to inventory management, labelling and dispensing protocols.
- Provided staff training in dispensary operations and medication handling boosting delivery by a 97%.
- Supervised pharmacy team and delegated tasks to meet daily objectives.
- Managed cash reconciliation for daily POS sales, completing bank deposits and sales reports.
- Consulted with multiple customers to explain dosages and side effects of medication use.
Corper Pharmacist
Umuguma Health Center Owerri
Owerri, Nigeria
10.2020 - 09.2021
- Collaborated in forecasting of demand across across 5 pharmacy units- determining specification of requires medicament thus, reducing stock-outs.
- Conducting Physical quality assessment of purchased products and supervised prompt, distribution of commodities to all 10 Pharmacy units within the hospital.
- Dispensed prescriptions, communicated with prescribers, ensured patients` safety and counseled patients on proper use of prescribed drugs
- Educated patients on optimal dosage, methods of administration and drug compatibility prior to dispensing medications.
- Supplied non-prescription medicines, diagnostic and therapeutic aids, providing advice to customers on effective usage.
- Provided patients with pamphlets and verbal instructions about taking, handling and storing medications.
- Trained and mentored junior pharmacy staff to increase team productivity and efficacy.
- Managed daily, weekly and monthly pharmacy budgets through inventory management system.
- Adhered 100% to legal rules and regulations governing pharmaceutical practice withing the hospital setting
- Planned and maintained procedures for mixing, packaging and labelling of over 35 pharmaceuticals to meet legal requirements.
- Reviewed, compounded and dispensed pharmaceuticals to patients or medical practitioners.
- Communicated with nursing and medical personnel regarding medication orders or drug therapy issues there by averting drug related problems by 55%
Intern Pharmacist
Imo State University Teaching Hospital Orlu.
Nigeria
10.2019 - 09.2020
- Checked every prescriptions before preparing and dispensing to confirm 100% accuracy.
- Followed instructions in methodical way to minimise risk of errors to a 0%
- Worked with team of pharmacists and technicians to deliver 100% smooth clinical and distributive service.
- Received and unpacked multiple incoming stock, checked inventory against invoice to maintain 100% coherency.
- Implemented all established standards and procedures in clinical environment to the letters to minimize errors.
- Applied clinical knowledge to provide helpful and reliable customer service.
- Navigated several online reference database to locate and update important information.
- Provided clinical information to patients to facilitate correct use of medications.
- Completed all tasks as indicated by Pharmacist supervisor maintaining 100% good employee relationships.
Pharmacy Dispenser
Odalis Pharmacy
Orji, Nigeria
07.2017 - 09.2019
- Ensured 90% of customers encountered left feeling informed and confident about healthcare needs.
- Ensured all prescribed products were picked and dispensed accordingly with 0% error
- Labelled and dispensed prescriptions, complying with patient confidentially and data protection protocols.
- Safeguarded narcotics and medical supplies with stringent adherence to inventory management, labelling and dispensing protocols.
- Checked medication labelling for safe and appropriate customer understanding and use.
- Collaborated with dispensing teams to meet team goals and support efficient operations.
- Verified co-payment amounts and used POS system to process payments.
- Dispensed customer medication quickly, reducing average pharmacy wait time by 70%
- Collaborated with pharmacists in local medication delivery and accurate record-keeping of patient services.
Pharmacy Assistant
Orchad Pharmacy LTD
10.2014 - 06.2017
- Reviewed order information against computer database to maintain 100% coherence.
- Maintained pharmacy counter and related areas in clean, neat and organised fashion.
- Opened every incoming supplies, sorted them and stocked in correct locations.
- Prepared medication labels with item name , quantity.and direction to us to increase patient compliance and minimize dosing error.
- Restocked shelves and prepared expired drugs for return or disposal.
- Responded to telephone inquiries and provided information about order status, shop hours and pharmacy procedures.
- Identified and counted drugs for new prescriptions, refills and clinical trials under pharmacist supervision.
- Operated automated pharmacy storage and dispensing system correctly and safely.
Education
Master of Science - Pharmaceutical Science(Inview)
University of East London
United Kingdom2024
Bachelor of Pharmacy (B.Pharm) - Pharmacy
Madonna University
Elele, Nigeria2018
Skills
- Responsible, accurate and methodical
- Able to pay attention to detail
- Able to read and carry out instructions
- Interested in people's health
- Able to explain clearly to members of the public
- Excellent communication, customer service, IT and manual skills
- Logical reasoning
- Budget analysis
- Excel proficiency
- Systems evaluation
- Compliance standards
- Problem-solving
- Team building
- Accounting
- Customer-focused
Certification
- Data Analytics (Foundation) - 2019
- Leadership and management in Global Health [University of Washington global Health e-learning] - 2020
- Project Management in Global Health [University of Washington global Health e-learning] - 2020
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Pharmacy and Supply Chain Associate
Catholic Caritas Foundation Of Nigeria (CCFN)
03.2022 - 09.2023
Locum pharmacist
Feodora Pharmacy and Stores
10.2021 - 09.2023
Corper Pharmacist
Umuguma Health Center Owerri
10.2020 - 09.2021
Intern Pharmacist
Imo State University Teaching Hospital Orlu.
10.2019 - 09.2020
Pharmacy Dispenser
Odalis Pharmacy
07.2017 - 09.2019
Pharmacy Assistant
Orchad Pharmacy LTD
10.2014 - 06.2017
Master of Science - Pharmaceutical Science(Inview)
University of East London
Bachelor of Pharmacy (B.Pharm) - Pharmacy
Madonna University
- Data Analytics (Foundation) - 2019
- Leadership and management in Global Health [University of Washington global Health e-learning] - 2020
- Project Management in Global Health [University of Washington global Health e-learning] - 2020
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