Ikechukwu S Okpara
Sheffield,South Yorkshire
Summary
Technical Sales and Manufacturing Professional experienced in technical sales engineering, customer relationship management, and quality-controlled manufacturing. Developed client relationships and prepared customer-specific technical proposals, enhancing customer satisfaction through effective resolution of technical issues. Focused on contributing to business development and customer growth as a Sales & Technical Business Development Lead.
Overview
1
1
Language
10
10
years of professional experience
Work History
Production Technician
ITM Power plc
Sheffield
03.2025 - 10.2026
- Operate and maintain production equipment and tools in accordance with established procedures and health and safety requirements.
- Support manufacturing workflow improvements through effective equipment operation, process awareness and participation in continuous improvement initiatives.
- Collaborated with production and quality assurance teams to identify defects and implement corrective actions, ensuring product quality standards were upheld.
- Monitored production quality against defined requirements, ensuring products consistently met technical specifications and quality standards.
- Coordinated with colleagues to meet production targets and resolve operational issues, maintaining efficient workflow throughout the manufacturing process.
- Interpret technical drawings, blueprints and product specifications to support accurate manufacturing, assembly and production activities.
- Apply practical manufacturing knowledge to support build feasibility, product conformity and effective communication between production and quality functions.
Production Support Engineer
ABB Tallinn
Tallinn
01.2020 - 01.2022
- Conducted quality inspections and tested components and finished assemblies to identify defects and verify conformity with quality requirements.
- Identified and resolved assembly and quality issues, ensuring products met standards before dispatch.
- Facilitated equipment setup and calibration, enhancing production accuracy and consistency.
- Supported engineering and manufacturing operations by assembling components in accordance with technical drawings, detailed instructions and product specifications.
- Worked collaboratively with production colleagues to meet project deadlines and maintain manufacturing efficiency.
- Gained practical understanding of manufacturing processes, product quality, and technical documentation to ensure compliance with specifications.
- Applied safe working practices, equipment procedures and personal protective equipment requirements throughout production activities.
Technical Sales Engineer
Atlas Copco Limited
Abuja
03.2017 - 12.2019
- Conducted technical presentations and product demonstrations to explain product features, benefits and suitability for customer applications.
- Prepared tailored technical proposals and customer-specific quotations that addressed customer requirements, product specifications, and application needs.
- Provided technical advice and product support to customers, helping resolve technical issues and improve product understanding and customer satisfaction.
- Managed customer sales enquiries, orders and service-related issues, ensuring accurate processing and timely communication.
- Cultivated professional relationships with key customers through regular communication, structured follow-up, and prompt technical support.
- Engaged with existing customers to assess satisfaction, identify additional requirements, and uncover opportunities for repeat business and account growth.
- Coordinated commercial and technical information across customer-facing and internal teams to support effective sales progression and service delivery.
- Worked with project management and logistics teams to coordinate product and service delivery in line with agreed requirements and schedules.
- Collaborated with marketing colleagues to support sales strategies and customer-focused promotional materials for target customer segments.
Education
Master of Science - Materials Science
Tallinn University of Technology
TallinnBachelor of Science - Polymer Engineering
Federal University of Technology Owerri
Imo stateSkills
- Technical: Technical drawing interpretation, product specifications, manufacturing processes, assembly, equipment operation, quality inspection and technical troubleshooting
- Commercial: Technical proposal preparation, quotation coordination, customer follow-up, product demonstrations, account relationship development and sales support
- Operations: Production coordination, quality assurance, corrective actions, preventative maintenance awareness, continuous improvement and health and safety
- Digital: Computer literacy and Microsoft Office-related skills
Core competencies
- Technical Sales & Consultative Selling
- Business Development & Customer Acquisition
- Customer Relationship & Account Management
- Technical Quotations & Proposal Preparation
- Customer Enquiry Management & Follow-up
- Technical Drawings & Specification Interpretation
- Technical Presentations & Product Demonstrations
- Sales Opportunity Identification
- Commercial Awareness & Quotation Coordination
- Manufacturing & Engineering Support
- Production, Quality Assurance & Quality Control
- Cross-Functional Project Coordination
- Customer Technical Support & Issue Resolution
- Continuous Improvement & Operational Efficiency
- Health, Safety & Quality Compliance
- Microsoft Office & Computer Skills
Languages
English
Additional Information
Driving licence: Category B driving licence
Interests: Reading, travelling, football, board games and music.
Timeline
Production Technician
ITM Power plc
03.2025 - 10.2026
Production Support Engineer
ABB Tallinn
01.2020 - 01.2022
Technical Sales Engineer
Atlas Copco Limited
03.2017 - 12.2019
Master of Science - Materials Science
Tallinn University of Technology
Bachelor of Science - Polymer Engineering
Federal University of Technology Owerri