Igor Maksymilian Radtke
Belfast
Summary
I am a highly motivated and reliable individual with a strong work ethic and commitment to delivering high standards. I have experience in team-based and independent working environments, with excellent communication skills. I am known for being dependable and well organised with strong time management skills. I am Fluent in both English and Polish.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work history
Sales advisor
O2 Telefonica
Belfast
2023.08 - Current
- Delivered excellent customer service by identifying customer needs and recommending suitable mobile and broadband products.
- Consistently met or exceeded sales targets through effective communication and product knowledge.
- Processed contracts and other FCA regulated products accurately.
Customer service advisor
Lloyds Banking Group
Belfast
2023.02 - 2023.07
- Supported customers with a wide range of banking enquiries.
- Resolved complex issues efficiently and professionally.
- Maintained high standards of customer service.
Customer advisor
Smyths Toys Superstores
Newtownabbey
2022.11 - 2022.12
- Assisted customers in product selection, resulting in increased sales.
- Ensured smooth store operations by coordinating with the team effectively.
- Ensured product shelves were fully stocked and presentable.
Customer advisor
Henderson Group
Belfast
2021.06 - 2021.11
- Delivered efficient service in a fast-paced environment.
- Handled cash transactions and maintained store standards.
Education
A-Level -
Glengormley High School
2015.09 - 2022.06
GCSEs -
Glengormley High School
Skills
Sales
Communication
Customer Service
Time Management
Punctuality
Banking
Organization
Creativity
Critical Thinking
Problem Solving
References
References available upon request.
Timeline
Sales advisor
O2 Telefonica
2023.08 - Current
Customer service advisor
Lloyds Banking Group
2023.02 - 2023.07
Customer advisor
Smyths Toys Superstores
2022.11 - 2022.12
Customer advisor
Henderson Group
2021.06 - 2021.11
A-Level -
Glengormley High School
2015.09 - 2022.06
GCSEs -
Glengormley High School