Ignas Stepura
Brighton
Summary
Friendly insurance professional experienced in investigating and processing insurance claims. Hardworking and communicative individual excels at interpreting policies and negotiating payment solutions. Recognized for providing optimum service to policyholders and quickly identifying fraudulent claims. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Travel Claims Specialist
TTMC
05.2023 - Current
- Enhanced customer satisfaction with timely communication, empathy, and clear explanations of claim outcomes.
- Managed a high volume of claims effectively by prioritizing tasks and maintaining excellent organizational skills.
- Developed strong working relationships with external partners such as adjusters, legal counsel, and medical professionals to facilitate efficient claim resolution processes.
- Responded to inquiries by answering questions, providing information and directing customers to appropriate resources.
Java Developer Intern
Sparta Global
10.2023 - 02.2024
- Attended IT meetings to discuss design and coding ideas with master engineers.
- Improved user experience by designing and implementing intuitive user interfaces for Java applications.
- Integrated multiple data sources and databases into one system.
- Streamlined development process by adopting Agile methodologies, leading to increased productivity within the team.
Education
Bachelor of Science - Computational Science
Newcastle University
08.2022
Skills
- Claims
- Claims Processing
- Claims Investigation
- Verbal Communication
- Microsoft Office
- Claims analysis
- Documentation Review
- Decision-Making
- Critical Thinking
- Organizing and Prioritizing Work
- Attention to Detail
- Insurance Coverage Verification
- Policy analysis
- Compliance Management
- Excellent administrative abilities
- Great mathematical skills
Basketball
Love playing since a child and watching NBA
Timeline
Java Developer Intern
Sparta Global
10.2023 - 02.2024
Travel Claims Specialist
TTMC
05.2023 - Current
Bachelor of Science - Computational Science
Newcastle University