Ignacz Gabriel Blahuta
London
Summary
Dynamic professional with a strong foundation in effective communication, problem solving, and leadership. Demonstrates exceptional time management expertise and decision-making proficiency. Committed to leveraging these skills to drive organisational success and achieve career growth.
Overview
5
5
years of professional experience
Work history
Assistant restaurant manager
St. Pancras London, Autograph Collection
London
2023.01 - 2026.07
- Leading all aspects of the restaurants, ensuring exceptional service standards and profitability.
- Manage budgets, P&L performance, forecasting, stock control, and cost management to maximise profitability.
- Managing and developing teams through coaching, training, recruitment, and performance management.
- Maintaining high standards of operational excellence, guest recognition, and brand consistency across all Food and Beverage outlets.
- Implemented service improvements and marketing initiatives, enhancing business performance through targeted revenue-generating strategies.
- Launched and managed seasonal outlet, The St. Pancras Terrace, overseeing operations and elevating customer service.
- Collaborate with chefs and senior management on menu development, beverage programmes, promotions, and events.
- Ensure compliance with health & safety, food hygiene, licensing, and company standards.
- Built strong relationships with stakeholders, suppliers, local businesses, and hotel departments, supporting overall business success.
- Fostered team spirit amongst the staff, promoting a positive work culture.
- Conducting and leading employee relations in line with Company Policies and Procedures.
- Maintained high standards of customer service by handling complaints professionally.
Food and Beverage Supervisor
Aqua Shard
2022.01 - 2023.01
- Developed professional relations with company employees of organisation to enhance trust and reliability.
- Performed keyholding responsibilities to guarantee timely opening and closing of store.
- Trained staff in processes and practices including reviewing and reconciling daily transactions.
- Recognise high-ranking performance to promote and reward employees.
- Provided one-on-one coaching to training plan.
- Investigated and resolved customer complaints within target timescales to increase retention and loyalty.
Waiter
Hakkasan
2021.03 - 2022.01
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
- Handled payment transactions to guarantee smooth customer checkout process.
- Explained dish components clearly to inform customers' decisions.
- Upheld health and safety standards by regularly sanitising hands and work areas.
- Accommodated special dietary requests, enhancing customer dining experience.
- Remained calm under pressure, ensuring better performance during peak hours.
- Managed table settings for optimal dining experience.
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
Education
Management -
Liceul Teoretic Gataia
GataiaGymnasium -
Liceul Teoretic Gataia
GataiaSkills
- Effective Communication
- Problem Solving
- Leadership
- Time management expertise
- Decision-Making proficiency
Career Highlights
- Experience in luxury hospitality within Marriott International and Aqua Restaurant Group.
- Passionate about creating memorable guest experiences and developing future hospitality talent.
Timeline
Assistant restaurant manager
St. Pancras London, Autograph Collection
2023.01 - 2026.07
Food and Beverage Supervisor
Aqua Shard
2022.01 - 2023.01
Waiter
Hakkasan
2021.03 - 2022.01
Management -
Liceul Teoretic Gataia
Gymnasium -
Liceul Teoretic Gataia