Iftikhar Ahmad
Southampton,Hampshire
Summary
Experienced Admin and Finance Supervisor and MSc Finance & Risk Management graduate with a robust background in healthcare operations and e-commerce management. Demonstrated expertise in directing the full revenue cycle of a dental hospital, including complex medical billing, payroll, and strategic budgeting. Skilled at leveraging advanced financial modeling and risk assessment frameworks to drive organizational efficiency and cost reduction. A versatile leader with a Bachelor of Business Administration, practiced in managing cross-functional teams, optimizing administrative workflows, and maintaining strict regulatory compliance. Combines high-level analytical thinking with practical experience in marketplace operations to deliver data-driven results
Overview
3
3
years of professional experience
Work history
E-commerce Virtual Assistant
Free Lance/Self Employed
Southampton, Hampshire
2025.10 - Current
Marketplace Management: Created SEO-optimized listings for eBay and managed the TikTok Seller Center, ensuring 100% platform policy compliance.
• Social Commerce: Coordinated TikTok Shop affiliate programs, managing creator outreach and product tagging (Yellow Basket) in short-form video content.
• Financial Tracking: Monitored store ROI, managed marketplace fee structures, and reconciled transaction data to ensure profitability.
• Customer Excellence: Maintained high account health by resolving complex shipping disputes and managing return logistics efficiently.
Admin and Finance Supervisor
Aman Dental and Implant Services Centre
Peshawar, Khyber Pakhtunkhwa
2023.07 - 2024.09
Financial Oversight: Directed all daily financial operations, including accounts payable, receivable, and payroll for clinical and non-clinical staff.
• Revenue Management: Managed the complete patient billing lifecycle, ensuring accurate dental coding, timely insurance claim submissions, and collection of private fees.
• Operational Leadership: Supervised the administrative front-desk team to optimize patient scheduling, successfully reducing "no-shows" and maximizing clinic capacity
Education
Master of Science - Finance and Risk Management
University of East London
London09.2025
Bachelor of Business Administration - Business Administration
Institute of Management Studies,University of Peshawar
Peshawar06.2023
Skills
Financial & Risk Management
Revenue Cycle Oversight: Expert in managing the full billing lifecycle, from patient invoicing to insurance claim reconciliation
Budgeting & Forecasting: Skilled in developing annual budgets, tracking departmental spending, and performing variance analysis
Strategic Risk Assessment: Applying advanced MSc-level risk management frameworks to identify operational and financial vulnerabilities
Audit & Compliance: Ensuring all financial transactions and medical records meet strict regulatory and data privacy standards
Payroll & Tax Management: Proficient in processing multi-tier payroll and maintaining accurate tax documentation
Administrative & Platform Leadership
E-commerce Management: Expert proficiency in eBay Seller Hub (SEO/Terapeak) and TikTok Seller Center (Affiliate/Ads)
Team Supervision: Proven ability to lead cross-functional administrative teams, conduct performance reviews, and optimize workflows
Customer Excellence: Professional resolution of complex billing disputes and marketplace shipping cases (INR/SNAD)
Procurement & Vendor Relations: Strategic negotiation with medical suppliers and equipment vendors to reduce operational overhead
Operational Planning: Developing and implementing Standard Operating Procedures (SOPs) for front-desk and financial departments
Languages
Pashto
Native
English
Advanced
C1
Urdu
Advanced
C1
Additional Information
TECHNICAL SOFTWARE EXPERTISE
• Accounting: QuickBooks Online, Xero, Sage Intacct, and A2X (E-commerce automation).
• Dental Systems: Expert in Dental Practice Management Software (PMS) such as Dentrix or Open Dental.
• Data & Analytics: Advanced Microsoft Excel (Pivot Tables, VLOOKUP, Financial Modeling) and Power BI.
• Operations: Google Workspace, Slack, Trello, and Canva/CapCut for content management.
Timeline
E-commerce Virtual Assistant
Free Lance/Self Employed
2025.10 - Current
Admin and Finance Supervisor
Aman Dental and Implant Services Centre
2023.07 - 2024.09
Master of Science - Finance and Risk Management
University of East London
Bachelor of Business Administration - Business Administration
Institute of Management Studies,University of Peshawar