Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Iftikar Ahmed

Iftikar Ahmed

Summary

Results-oriented IT professional with a robust background in technical support and a successful 3-month internship as a Business Analyst at Syntho Data Solutions. During the internship, demonstrated proficiency in data analysis, cleaning, and predictive modeling, contributing to impactful projects. Notably, collaborated with cross-functional teams to create interactive dashboards, showcasing the ability to translate complex technical requirements into actionable insights. Previous roles include providing frontline IT support at Nhow London Hotel, resolving hardware and software issues, and serving as a Patient Access Coordinator at NHS, emphasizing organizational skills and attention to detail in managing patient records and schedules. Key Business Analyst skills include data analysis, predictive modeling, dashboard creation, and effective communication of technical concepts ready to bring a diverse skill set and analytical mindset by contributing to challenging projects.

Overview

7
7
years of professional experience
2
2
Languages

Work History

Business Intelligence Analyst Intern

SynthoData Solutions
London
05.2023 - 08.2023
  • Designed Excel spreadsheet to estimate costs of future custom projects for clients.
  • Assisted data team with analysis of client's business operations to uncover areas of improvement and implement solutions to address future growth and requirements.
  • Prepared business overview reports for clients.
  • Analyzed market, technology and industry to keep current on trends.
  • Developed intelligence-sharing dashboards, providing company-wide access to collected data.
  • Integrated BI assets into customer relationship management tasks, improving service personnel's available intelligence.
  • Handled beginner level quantities of business intelligence data
  • Utilized data visualization techniques to present and explain complex data sets.

IT TECHNICAL SUPPORT

NHOW LONDON HOTEL
London
12.2021 - 04.2023
  • Translated complex technical issues into digestible language for non-technical users.
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
  • Tested data prediction algorithms based on historical data.
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Worked with business intelligence software and various reports to glean insights into trends and prospects.

PATIENT ACCESS COORDINATOR

NHS
London
10.2018 - 11.2021
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
  • Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Trained new staff on filing, phone etiquette and other office duties.

Sales Assistant

FOOTASYLUM
London
07.2016 - 09.2018

Education

Higher National Diploma - Digital Technologies

GLOBAL BANKING SCHOOL
London
01.2022 - 2023.11

Bsc - Business InformationTechnology

GREENWICH UNIVERSITY (Dropped out 2nd Year)
London
09.2017 - 2019.02

LEVEL 3 BTEC EXTENDED DIPLOMA - Information Technology

Tower Hamlets College
London
09.2015 - 2017.07

GCSEs -

BOW SCHOOL
London
09.2010 - 2015.07

Skills

    Strong Analytical Skills

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Accomplishments

    Successfully completed an intensive course on investing in the financial markets with a specialized focus on currency and gold. Achieved a deep understanding of market dynamics, risk management strategies, and fundamental analysis techniques specific to currency and precious metals. Demonstrated proficiency in utilizing technical analysis tools for market entry and exit points.

Timeline

Business Intelligence Analyst Intern

SynthoData Solutions
05.2023 - 08.2023

Higher National Diploma - Digital Technologies

GLOBAL BANKING SCHOOL
01.2022 - 2023.11

IT TECHNICAL SUPPORT

NHOW LONDON HOTEL
12.2021 - 04.2023

PATIENT ACCESS COORDINATOR

NHS
10.2018 - 11.2021

Bsc - Business InformationTechnology

GREENWICH UNIVERSITY (Dropped out 2nd Year)
09.2017 - 2019.02

Sales Assistant

FOOTASYLUM
07.2016 - 09.2018

LEVEL 3 BTEC EXTENDED DIPLOMA - Information Technology

Tower Hamlets College
09.2015 - 2017.07

GCSEs -

BOW SCHOOL
09.2010 - 2015.07
Iftikar Ahmed