Iftekhar Khan
Cardiff,UK
Summary
Experienced and approachable individual with professional, friendly and polite manner. Confident, quick learner comfortable working in fast-paced environments. Maintains excellent quality standards through thorough checks and proactively suggesting process improvements.
Overview
18
18
years of professional experience
8
8
years of post-secondary education
Work history
Warehouse operator
Staffline / Tesco
Avonmouth, Bristol
11.2023 - 01.2024
- Adhered to best practices regarding warehouse storage to facilitate effective inventory management.
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Employed appropriate manual handling practices to routinely lift and move products weighing up to 23kg.
- Handled Goods In and Goods Out requests in line with company protocols.
Assistant Manager
Fareast Group Pvt Ltd
Shyamoli, Dhaka, Bangladesh
01.2011 - 12.2022
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Trained team members in successful strategies to meet operational and sales targets.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Created engaging, appealing merchandise displays to motivate impulse purchases and improve revenue.
- Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
Service Assistant
Coles Supermarket Ltd
Sydney, New South Wales, Australia
10.2005 - 10.2010
- Had have close eyes on empty shelves in order to fill shelves and care about customer's satisfactions.
- Kept working area neat by cleaning and organizing tools and equipment.
- Notified manager of potential working problems and unsafe equipment.
- Assessed vehicles for faults, diagnosed issues and planned corrective action.
- Collected payments, provided accurate change and printed receipts for customers.
- Processed customer payments promptly to minimize wait time.
Education
Advanced Diploma - Accounting
Alpha Beta Colleges
Sydney 07.2005 - 06.2006
Bachelor of Business Administration (Hon's) - Business Administration
Darul Ihsan University (DIU)
Dhaka, Bangladesh 01.2000 - 12.2004
International Diploma - Computer Studies
Bhuiyan Institute of IT
Certificates obtained from NCC 07.2000 - 06.2002
H.S.C - Commerce
Central College
Dhaka1999
Secondary School Certificate - High School
B. M. Union High School
Dhaka1995
Skills
- Professional Skills:
- Leadership and management skills with team members
- Having deep focus on customer's requirements and decision-making skills
- Have “can do attitude” and hard working skills
- Written and verbal communication
- Organizational and coordination skills
- Quality management system
- Compliance, internal and external quality auditing skills
- Relationship building
- Staff training/development
- Teamwork and Collaboration
- Target motivated
- Picking and packing
- Stock labeling
- Warehouse maintenance
- Quality checks
- Manual handling
- Stock management
- Warehouse Management Systems proficiency
- Warehouse operations
- Warehouse picking
- Quality Control
- Self-motivated
Languages
English
Advanced
Bengali
Native
Timeline
Warehouse operator
Staffline / Tesco
11.2023 - 01.2024
Assistant Manager
Fareast Group Pvt Ltd
01.2011 - 12.2022
Service Assistant
Coles Supermarket Ltd
10.2005 - 10.2010
Advanced Diploma - Accounting
Alpha Beta Colleges
07.2005 - 06.2006
International Diploma - Computer Studies
Bhuiyan Institute of IT
07.2000 - 06.2002
Bachelor of Business Administration (Hon's) - Business Administration
Darul Ihsan University (DIU)
01.2000 - 12.2004
H.S.C - Commerce
Central College
Secondary School Certificate - High School
B. M. Union High School