Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Ifeoma Therese Nkem

Leeds,West Yorkshire

Summary

Dedicated and experienced Care and Support Worker with a compassionate communication style, committed to delivering reliable and trusted care. Passionate about supporting children and possessing a proven track record of nurturing and empowering young individuals. proficient in providing patient-centered care, enhancing individual outcomes through a combination of expertise and empathy. Demonstrates exceptional support and care by maintaining vigilant monitoring and a steadfast dedication to delivering safeguarding practices, fostering enduring patient trust. A highly efficient professional adept at working seamlessly and effectively in various care environments, ensuring highest standards of patient care through continued kindness and unwavering commitment to safe and compassionate practices.

Overview

6
6
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Healthcare Assistant and Support Worker

NHS, The Lake Mental Health Unit
Colchester, Essex
01.2024 - Current
  • Monitored vital signs of patients with meticulous attention to detail for accurate readings.
  • Liaised between patients and healthcare professionals, facilitated effective communication channels.
  • Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
  • Assisted in patient care, improved comfort and well-being.
  • Prepared meals for patients, ensured balanced nutrition intake.
  • Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
  • Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the NHS.
  • Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
  • Escorted patients for tests or procedures within the hospital premises whilst ensuring their safety and comfort.
  • Kept detailed records of patient progress, assisted medical staff in treatment planning.
  • Administered non-prescription medication under supervision, relieved minor discomforts swiftly.
  • Delivered high-quality patient service by maintaining cleanliness in wards.
  • Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
  • Assisted in all aspects of personal care, retaining comfort and dignity.

Human Resources Manager

Kovoyage Limited
Port Harcourt, Rivers State
09.2019 - 12.2023
  • Ensured employees' well-being through effective welfare policies implementation.
  • Maintained legal compliance to avoid penalties and sanctions.
  • Conducted thorough background checks for safe and compliant hiring practices.
  • Streamlined HR procedures, resulted in more organised operations.
  • Promoted work-life balance via flexible working hours policy introduction.
  • Coordinated training programmes for skills enhancement and career progression opportunities.
  • Achieved staff satisfaction by implementing employee development schemes.
  • Enhanced recruitment processes for improved talent acquisition.
  • Kept managers and employees updated on wide range of employment relations related to performance, attendance and discipline.
  • Addressed employee conflicts, following corporate procedures for timely resolution.

Education

Bachelor of Science - Computer Engineering Technology

Houdegbe North American University
Cotonou, benin republic
03.2016 - 08.2019

Master of Science - Management

Leeds Beckett University
Leeds
01.2024 - 06.2025

Skills

  • Effective Communication
  • Quality of life enhancement
  • Empathy and Emotional Intelligence
  • Personal Hygiene
  • Health Checks
  • Problem Solving
  • Attention to Detail
  • Time Management
  • Leadership
  • Care Plan Development
  • Teamwork and Collaboration
  • Conflict Resolution
  • Behavioral support and crisis prevention
  • Adaptability and Flexibility

Certification

GA Healthcare Training: Tempcare Personnel Nursing Agency

Relevant Coursework; Basic Life Support, Physical Intervention, Break-away And De-Escalation Skills (Prevention And Management Of Violence And Aggression - PMVA),


REED AGENCY

COSHH, Health and Care Communication, Awareness of Mental Health Dementia and Learning Disability, Complaints Handling, Safeguarding Adults at Risk, Communication, Infection Prevention and Control, Fluids and Nutrition, Control of Substances Hazardous to Health, Safeguarding Children, Handling Information

Timeline

Healthcare Assistant and Support Worker

NHS, The Lake Mental Health Unit
01.2024 - Current

Master of Science - Management

Leeds Beckett University
01.2024 - 06.2025

Human Resources Manager

Kovoyage Limited
09.2019 - 12.2023

Bachelor of Science - Computer Engineering Technology

Houdegbe North American University
03.2016 - 08.2019

Similar Profiles

Create profile
Ifeoma Therese Nkem