
Dedicated and results-oriented Analyst with a solid background in data analytics and proficient data visualization skills. A track record marked by delivering tangible business outcomes through insightful data interpretation and strategic problem-solving. Possesses a keen eye for identifying organizational needs and crafting innovative solutions to enhance accuracy and streamline processes. Known for leveraging critical thinking to navigate multifaceted business challenges, translating raw data into actionable insights.
reports, resulting in a remarkable 21% reduction in report time.
• Worked with PostgreSQL to extract and manage data from Company’s database analyzing trends in customer behavior, market, sales, inventory management, competitor performance and other business operations to identify areas for improvement.
• Developed customer segmentation model that provided a comprehensive understanding of the customer database and enabled identification of specific customer groups based on their behavior, demographics, and preferences, which resulted in increased engagement and sales from the customer base.
• Created and maintained reports and interactive dashboards using business Intelligence tools such as Tableau and Microsoft Power BI to provide valuable insights to business stakeholders that enabled them to make data-driven decisions which as a result optimized operations, improved customer experiences, identified areas for cost savings, and ultimately drove profitability up to 38%.
• Performed exploratory data analysis on large datasets using Python and statistical software, identifying trends, anomalies and reducing data processing time by 12%.
• Predicted products price with 27% accuracy to enable the company make informed investment.
• Collaborated with stakeholders from different departments to identify and align key performance indicators (KPIs) and develop metrics to track and improve business objectives and performance.
• Developed machine learning models for customer churn prediction, resulting in a 15% reduction in customer attrition rate.
• Managed projects using Agile methodologies, JIRA, Slack and Kanban boards to ensure timely delivery of results.
Skills and Competence