Ifeoma Nwayalani
Bangor,Gwynedd
Summary
Reliable and detail oriented with experience in service based environments. Known for a strong work ethic, adaptability, and the ability to follow procedures accurately while maintaining high standards. Work effectively both independently and within a team, with a positive and professional approach to responsibilities.
Overview
1
1
year of professional experience
Work history
Cleaner
Churchill services
Bangor, Gwynedd
2025.11 - Current
- Performed routine checks on cleaning supplies inventory to avoid running out of key items.
- Conducted thorough venue inspections to accurately identify cleaning needs.
- Employed optimal safety practices to eliminate risks, hazards and accidents.
- Achieved spotless results within working timeframes to meet client needs.
- Kept floors clean with regular sweeping, vacuuming and mopping.
- Ensured proper, compliant handling of cleaning equipment, chemicals and materials, upholding excellent safety records.
- Adhered to health and safety regulations to maintain safe environment for customers.
Banker
Polaris Bank
Lagos, Nigeria
2024.12 - 2025.07
- Handled high-value transactions, ensured accuracy and security.
- Prepared comprehensive reports for accurate record-keeping.
- Resolved customer complaints promptly to maintain good relations.
- Promoted customer satisfaction by providing efficient banking services.
- Built positive customer relationships to increase account satisfaction and loyalty.
- Cashed cheques and updated customers on processing turnaround times.
- Collaborated closely with team members to achieve targets.
- Enhanced bank's reputation with excellent customer service skills.
- Won trust of clients through transparent communication methods.
Education
Master of Arts - Criminology
Bangor University
Bangor 2025.09 -
Bachelor of Science - Sociology
Ambrose Alli University
Edo, Nigeria 07.2022
Skills
- Strong Customer Service
- Time Management
- Attention to details and problem solving
- Excellent Communication and negotiation skill
- Team Collaboration and independent initiative
- Strong sense of responsibility and reliability
Affiliations
- Networking and socialising
- Volunteering
- Reading and self-development
Timeline
Cleaner
Churchill services
2025.11 - Current
Master of Arts - Criminology
Bangor University
2025.09 -
Banker
Polaris Bank
2024.12 - 2025.07
Bachelor of Science - Sociology
Ambrose Alli University