Summary
Overview
Work history
Education
Skills
Accomplishments
Affiliations
Languages
Timeline
Generic

Ifedayo Adeolu Adesomoju

Chesterton

Summary

Aspiring Support Worker seeks opportunity to assist children and young adults with complex needs. Self-motivated and proactive to adapt to changing priorities and requirements. Patient and compassionate for responsive, person-centered care.

Overview

18
18
years of professional experience

Work history

Credit Control and Collections Manager

03.2019 - Current
  • Follow up with customers via calls, emails and visits to discuss repayment of their loan
  • Intermediating between the organization and customers to negotiate an acceptable full and final payment on overdue and default loan
  • Review Credit approvals to pre-screen customers for affordability and qualify them for the requested amount
  • Explain repayment schedules, interest and penalty charges to customer in easy to understand format that helps them avoid default
  • Ensure documentation compliance by customer and organization
  • Handle daily management and administrative duties

OPERATION MANAGER

FORTIS MICRO FINANCE BANK
04.2017 - 02.2019
  • Developed Market Intelligence and implemented cutting-edge sales strategies in retail (Consumer Banking)
  • Led staff of 20+ personnel by implementing training, engaging in proactive problem solving, and ensuring the bank's regulatory compliance
  • Conducted a prompt evaluation of client requests and documented detailed analysis of client business operations, market position, industry review, financial soundness and risk assessment
  • Supervised, organized, coordinated and managed the branch business activities towards profitability and exceptional customer service delivery
  • Reviewed the monthly branch target and the branch monthly business review (MBR) presentation to the management
  • Increased liability generation by 15% and reduced NPL by 40% within 30 days
  • Implemented viable strategies that increased profitability by 25% within 60 days
  • Deployed all resources to optimize individual, team performance, and team development plan management.

BRANCH MANAGER ASO

SAVINGS AND LOANS PLC
06.2014 - 12.2016
  • And Achievements
  • Supervised, organized, coordinated and managed the branch business activities towards profitability and exceptional customer service delivery
  • Responsible for producing consumer and business loans and prospecting small business clients
  • Liaised with AGIS, AACTRIS, Development Control, Estate Developers, and the bank as regards estate projects, financing, pricing, offers, and allocations
  • Coordinated with Senior Management in developing strategies to maintain and increase persistency through marketing and operational reports
  • Managed and led the branch team and all branch lending and operations functions, built relationships with community business partners, and fostered an environment of exceptional member service
  • Ensured business unit policies and procedures complied with all relevant consumer protection laws and regulations and the bank's stated guidelines and policies
  • Surpassed budget for the branch in 105% liability, 110% Risk Asset, and recovered over 400M in provisioned accounts.

BUSINESS EXECUTIVE

DIAMOND BANK PLC, SAVANNAH RETAIL SHOP
12.2011 - 05.2014
  • Served as the personnel responsible for debt restructuring and relationship management for SMEs with an annual turnover of more than N500 Million in Cement, Beverage, Trading, and FMCG segments
  • Evaluated client credit requests and conducted analyses on client operations, marketing position, industry review, financial soundness, and risk assessment
  • Researched new opportunities in target industries and identified and anticipated clients' unique and existing needs based on various industry parameters
  • Advised customers on international trade finance transactions based on UCP directions and offered bespoke trade products and solutions to meet individual requirements
  • Surpassed budget for the branch by 120% of the liability and 150% of risk assets
  • Issued bid bonds and payment guarantees of more than 350 Million (Three Hundred and Fifty Million Naira) for constructing a communication laboratory at the Enugu State University of Technology
  • Responsibilities included debt structuring and relationship management for SMEs with an annual turnover exceeding N500 Million in Cement, Beverage, Trading, and FMCG segments.

RELATIONSHIP MANAGER

First City Monument Bank
10.2007 - 06.2011
  • Marketed commercial and specialized banking products to business organizations with an annual turnover threshold from 100 Million Naira to I Billion Naira
  • Performed opening, closing, and other bank servicing duties such as cash and vault balancing; ordering cash cards, checks, and other supplies; completing logs, reports, audits, and control checks
  • Achieved retail banking and referral goals by identifying, marketing, and cross-selling banking products and services beneficial to customer needs; Product Development and Management (liability, Value Chain products, and Risk asset products)
  • Coordinated implementation of Retail Banking's new business model (Working with McKinsey and the Strategy team)
  • Start-up and nurtured Analytics Department in Retail Banking Group (performance Management, Data mining, Sales Lead Data, Product performance and trend, competition analysis and tracking, research, etc.)
  • Issued payment guarantee above $3Million for the purchase of bell helicopter for the aviation training school Zaria
  • Conducted Marketing of Commercial and Specialized Banking products to Businesses with annual turnover from 5bn to 13bn., Achievements
  • Managed customer and vendor relationships and translated the organization's strategy into an effective and efficient business plan, resulting in a healthy balance between near-term and long-term priorities
  • Achieved revenue goals and objectives related to budget, risk management, and business development in the Region.

ZONAL COORDINATOR

PAL Pensions
03.2005 - 09.2007

Education

Master's Business - Administration (Marketing

Ladoke Akintola University Technology
2016

B. Agricultural - Tech Fisheries and Wildlife

Federal University of Technology
2004

Skills

  • Case management
  • Outcome monitoring
  • Documentation management
  • Goal setting interventions
  • Programme operations
  • Risk evaluations
  • Cross-functional communication
  • Billing query resolution
  • Financial planning

Accomplishments

  • Drove down Non Performing Loans from 15% to 3% within 6 months in Fortis MFB
  • Designed Loan Monitoring regime that ensured collections are upto date
  • Recovered over 400M in provisioned account that directly impacted on the income of the branch
  • Functioned actively as a team member that developed offering pension products to the public when Pension Reform Act 2006 became operational
  • Opened over 5000 retirement savings accounts within 4months and implemented strategies that helped the zone break even within 6 months of operation
  • Grew Retirement Savings Account contribution in the zone from 0MM to N400million within the first year of the branch's operation

Affiliations

Member - Chartered Institute of Bankers of Nigeria

Languages

English
Native
yoruba
Native

Timeline

Credit Control and Collections Manager

03.2019 - Current

OPERATION MANAGER

FORTIS MICRO FINANCE BANK
04.2017 - 02.2019

BRANCH MANAGER ASO

SAVINGS AND LOANS PLC
06.2014 - 12.2016

BUSINESS EXECUTIVE

DIAMOND BANK PLC, SAVANNAH RETAIL SHOP
12.2011 - 05.2014

RELATIONSHIP MANAGER

First City Monument Bank
10.2007 - 06.2011

ZONAL COORDINATOR

PAL Pensions
03.2005 - 09.2007

Master's Business - Administration (Marketing

Ladoke Akintola University Technology

B. Agricultural - Tech Fisheries and Wildlife

Federal University of Technology

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Ifedayo Adeolu Adesomoju