Ifeanyi Solomon Nwankwo
Edinburgh
Summary
Compassionate and dedicated Mental Health Support Worker with over 4 years of hands-on experience providing high-quality care to individuals with mental health conditions, autism spectrum disorders, and dementia. Proven ability to build trusting relationships with clients and families, offering personalized support that promotes independence, dignity, and emotional well-being. Skilled in behaviour management, communication strategies, and crisis intervention, with a deep understanding of person-cantered care. Strong collaborative approach, working effectively with multidisciplinary teams to deliver consistent and holistic support in residential, community, and clinical settings. Committed to ongoing professional development and driven by a genuine passion for improving the lives of vulnerable individuals.
Overview
7
7
years of professional experience
Work History
Linen porter/ housekeeping
Apex City of Edinburgh
Edinburgh
09.2024 - Current
- Streamlined linen inventory management through meticulous record-keeping.
- Maintained high hygiene standards for guest safety.
- Assisted in maintaining stock levels for seamless service provision.
- Contributed to efficient hotel operations by timely removal of dirty linens.
- Ensured compliance with health protocols whilst handling linen supplies.
- Facilitated open communication within the team; maintained a supportive work environment.
Housekeeping attendant
Novotel Hotel
Edinburgh
12.2023 - 09.2024
- Restocked essential supplies timely to avoid guest inconvenience.
- Maintained pristine room conditions by thorough cleaning and sanitation.
- Reported any maintenance issues immediately, preventing further damage or discomfort.
- Removed stains from various surfaces, enhancing overall aesthetics.
- Executed proper waste management, contributing to a healthier living space.
- Promoted a clean environment with daily vacuuming of all rooms.
- Performed deep-cleaning tasks periodically, ensuring long-term upkeep of property.
Mental health support worker
Jodis Empire
Lagos State Nigeria
02.2020 - 10.2023
- Delivered one-on-one and group support to service users with mental health conditions, dementia, and autism, focusing on emotional regulation, independence, and community integration.
- Assisted with daily living activities, including personal hygiene, meal preparation, and medication reminders.
- Developed and implemented individualized care plans in collaboration with healthcare professionals.
- Supported clients during episodes of emotional distress or behavioural challenges using de-escalation and conflict resolution techniques.
- Maintained accurate and confidential records in line with organizational and legal standards.
- Promoted inclusive, non-judgmental environments, empowering clients to achieve their personal goals.
Support Worker – Mental Health & Dementia Care
General Hospital, Lagos
Lagos State Nigeria
08.2018 - 02.2020
- Provided care and support to patients with various mental health issues, including those living with dementia and autism.
- Monitored patient behaviour and reported significant changes to senior nursing staff and clinicians.
- Facilitated therapeutic activities to stimulate cognitive function and promote emotional well-being.
- Supported families by offering information and emotional support, enhancing patient care continuity.
- Adhered strictly to safeguarding protocols, infection control, and health & safety guidelines.
Education
Some College (No Degree) - General Science
Ecwa Secondary School Ilorin Kwara State Nigeria
Ilorin07.2020
Skills
- Mental Health Support
- Dementia & Alzheimer's Care
- Autism Spectrum Disorder (ASD) Support
- Person-Centred Care
- Crisis Intervention & De-escalation
- Safeguarding & Risk Assessment
- Daily Living Support
- Progress Reporting & Documentation
- Team Collaboration
- Emotional & Social Support
- Communication Skills (Verbal & Non-verbal)
Timeline
Linen porter/ housekeeping
Apex City of Edinburgh
09.2024 - Current
Housekeeping attendant
Novotel Hotel
12.2023 - 09.2024
Mental health support worker
Jodis Empire
02.2020 - 10.2023
Support Worker – Mental Health & Dementia Care
General Hospital, Lagos
08.2018 - 02.2020
Some College (No Degree) - General Science
Ecwa Secondary School Ilorin Kwara State Nigeria
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