Ieuan Brinkworth
Walgrave,Northamptonshire
Summary
Enthusiastic individual focusing on gaining practical experience in estate agency. Capable of supporting projects and tasks through strong analytical skills and creative problem-solving. Eager to contribute to team success and learn new processes.
Overview
3
3
years of professional experience
Work history
Viewer / canvessor
Connells
Northampton, Northamptonshire
2025.08 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Conduct property viewings for buyers or tenants, explain features, answer questions, and give feedback to the branch.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Improved efficiency and productivity by acquiring new skills.
- Displayed energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Applied positive customer service approach to increase satisfaction levels.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Canvass for new instructions, meaning contact homeowners, landlords, or local residents to win new sales or lettings listings.
- Generate leads by phone calls, door knocking, leaflet drops, prospecting letters, and following up enquiries.
- Build relationships with potential vendors, landlords, buyers, and tenants.
- Book valuations and appointments for negotiators or valuers.
- Match applicants to properties based on budget, area, and requirements.
- Record viewing notes and customer details accurately in the agency system.
- Follow up after viewings to gather feedback and identify next steps.
- Promote properties and the agency’s services in a professional way.
- Support sales or lettings staff with admin, diary management, and local market updates.
- Meet targets, often around viewings completed, valuations booked, and instructions won.
Kitchen assistant (Weekend position only)
Rushton Hall
Rushton , Northamptonshire
2023.10 - 2025.08
- Improved kitchen efficiency by assisting in food preparation tasks.
- Maintained cleanliness throughout the kitchen for improved hygiene standards.
- Assisted in inventory management to avoid food wastage.
- Cleaned utensils, achieving a more efficient work environment.
- Assisted chefs with meal preparations for smoother service during peak hours.
- Ensured proper waste disposal to maintain a hygienic kitchen environment.
- Followed safety procedures whilst using kitchen equipment to prevent accidents on duty.
- Contributed to team communication, resulting in better workflow efficiency.
Work Experience
Winkhaus UK Ltd
Kettering , Northamptonshire
2023.08 - 2023.08
- Increased team productivity by taking diligent meeting minutes.
- Solved complex problems with effective teamwork and communication skills.
- Conducted in-depth market research to understand consumer behaviour.
- Assisted senior staff in data analysis tasks to inform strategic decisions.
- Maintained a high level of service whilst dealing with client queries and complaints.
- Handled incoming calls and emails, ensuring prompt response.
- Worked productively with team members to achieve common goals.
- Managed time effectively to meet deadlines.
- Showed initiative and willingness to take on new challenges.
- Made positive contributions to team and workplace, consistently exceeding expectations.
- Used problem-solving skills to resolve challenges and prioritise workload.
- Sought feedback actively and used it to improve performance.
- Participated in staff meetings to discuss latest developments.
- Established and nurtured positive professional relationships within working environments.
- Used strong work ethic to meet stringent deadlines.
- Addressed incoming requests for information, inquiries, and complaints.
- Collected customer information for new orders, verified details and obtained missing data to meet project requirements.
Work Experience
HVSS
Kettering , Northamptonshire
2023.07 - 2023.07
- Solved complex problems with effective teamwork and communication skills.
- Conducted in-depth market research to understand consumer behaviour.
- Adapted to new situations and learned new skills quickly.
- Participated in training and seminars to enhance skills and promote growth.
- Worked productively with team members to achieve common goals.
- Showed initiative and willingness to take on new challenges.
- Used problem-solving skills to resolve challenges and prioritise workload.
- Sought feedback actively and used it to improve performance.
- Participated in staff meetings to discuss latest developments.
- Identified and resolved issues using critical thinking and problem-solving skills.
- Communicated ideas and information clearly and concisely, both verbally and in writing
- Wrote and edited articles for company's website.
- Maintained orderly files with updated, easily accessible information for staff.
Education
GCSEs - 8 GCSEs - (Grades 5 and above)
Quinton House School
Northampton 2023-07
Skills
- Problem-solving
- Communication skills
- Team building
- Strategic planning
- Leadership
- Social media marketing
- Marketing
- Resourcefulness
- Public speaking
- Calm under pressure
- Conscientious
- Hard working individual
Accomplishments
- Well-Being Ambassador
- Commissions Ambassador
- Performing Arts Ambassador
- Global-Outlook Ambassador
- One of the main people who started the ‘Students By Students Conference’. Spreading awareness and knowledge about important matters (including Mental Health, Addiction, AS etc).
Tennis and Golf
- I’ve been play tennis since I was 5 years old, and try to play at least once a week; and started playing golf 3 years ago.
Timeline
Viewer / canvessor
Connells
2025.08 - Current
Kitchen assistant (Weekend position only)
Rushton Hall
2023.10 - 2025.08
Work Experience
Winkhaus UK Ltd
2023.08 - 2023.08
Work Experience
HVSS
2023.07 - 2023.07
GCSEs - 8 GCSEs - (Grades 5 and above)
Quinton House School