Summary
Overview
Work History
Education
Skills
Timeline
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Iestyn Rhys Smothers

Senior Lettings Negotiator
Coventry

Summary

Driven and personable, with proven ability to build strong client relationships and provide outstanding customer service. Skilled in negotiation and conflict resolution, bringing keen attention to detail and strong communication abilities. Eager to leverage these skills to make significant contribution.

Overview

5
5
years of professional experience

Work History

Senior Lettings Negotiator

RentMyHome
Leicester
10.2024 - Current
  • Organised regular property checks to maintain quality standards.
  • Streamlined administrative tasks, improving office efficiency.
  • Qualified new applicants, conducting in-depth reviews to determine financial circumstances.
  • Collaborated closely with maintenance team for prompt issue resolution.
  • Marketed properties effectively for increased interest from potential tenants.
  • Handled eviction proceedings smoothly whilst adhering to legal requirements.

Senior Property Manager

Nicolson Group
St Helens
07.2024 - 10.2024
  • Achieved tenant satisfaction by efficiently addressing and resolving property issues.
  • Maintained up-to-date knowledge of current market trends for informed decision-making processes.
  • Secured new business opportunities through proactive networking activities.
  • Undertook regular property checks to ensure maintenance standards were upheld.
  • Transformed underperforming properties into profitable assets through strategic planning and execution.

Property Consultant

Henry Wiltshire Uk
Manchester, England
07.2023 - 07.2024
  • Regularly updated clients on market conditions, empowering them with valuable information needed to make informed investment decisions.
  • Established strong professional networks within the real estate industry, fostering lasting relationships that benefited both clients and colleagues.
  • Assisted clients with relocation services by coordinating logistics and ensuring seamless transitions into new homes.
  • Prepared and presented contracts and other legal documents to clients.
  • Developed new business and managed new and existing clients.
  • Conducted inventories, check-outs and inspections.

Lettings Negotiator

Hunters Estate Agents
Manchester, Greater Manchester
11.2022 - 07.2023
  • Dealing with day-to-day general enquiries from customers both face to face and over the telephone
  • Actioning website and Rightmove/Zoopla/On the Market enquiries
  • Proactively manage own applicants and mailing list to generate viewings
  • Conduct accompanied viewings with prospective tenants in highly professional manner
  • Receiving and processing applications through to move in
  • Selling appropriate insurances/protection to Landlords and Tenants

Lettings and Property Mangement Consultant

NPP Residential
Manchester
08.2022 - 11.2022
  • Resolved maintenance issues in line with relevant procedures.
  • Established key relationships with potential leasers and renters.
  • Conducted routine inspections in line with proper procedures and within agreed timescales.
  • Explained terms of lease and amounts to be paid to tenants.
  • Organised remedial work and check-out reports for tenancy terminations.
  • Answered phone calls and emails from potential and existing customers.
  • Showed residential properties and explained features, value and benefits of available homes.
  • Conducted inventories to ensure the property was suitable for move with agreed timescales.
  • Agreed renewal tenancy agreements with both landlord and tenants.

Trainee Recruitment Consultant

Westwood Recruitment LTD
Cheadle, Stockport
05.2022 - 07.2022

Property Sales Consultant

JP & Brimelow LTD
Chorlton, Cheshire East
10.2021 - 01.2022
  • Provided outstanding levels of customer care, communicating effectively and professionally to develop positive company reputation.
  • Astutely managed negotiations between vendor and purchaser to garner the best-possible sales price.
  • Answered phone calls and emails from potential and existing customers.
  • Showed residential properties and explained features, value and benefits of available homes.
  • Managed over 50 calls per day and financially qualified all potential purchasers.

Negotiator

Harvey Scott Cheshire LTD
Bollington, Macclesfield
01.2021 - 09.2021
  • In this role I was responsible for regular communication with a wide range of clients, negotiating offers between vendors and buyers and landlords and tenants, delivering exceptional customer service both face to face and over the phone.
  • Generating appointments for viewings, mortgage advisors, valuations. Liaising by phone, email and letter with solicitors, building societies & surveyors.
  • Pointing out a properties best features to buyers and answering their questions.
  • Employed exceptional communication skills to develop, negotiate and manage the sales process.
  • Managed over 50 customer calls per day

Online Assistant

SAINSBURYS
Leigh, DOR
10.2020 - 01.2021

Personal Shopper

TESCO
Cardiff, CRF
03.2020 - 10.2020

Education

GCSE -

Islwyn High School

Skills

Working with quotas and KPIs

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Timeline

Senior Lettings Negotiator

RentMyHome
10.2024 - Current

Senior Property Manager

Nicolson Group
07.2024 - 10.2024

Property Consultant

Henry Wiltshire Uk
07.2023 - 07.2024

Lettings Negotiator

Hunters Estate Agents
11.2022 - 07.2023

Lettings and Property Mangement Consultant

NPP Residential
08.2022 - 11.2022

Trainee Recruitment Consultant

Westwood Recruitment LTD
05.2022 - 07.2022

Property Sales Consultant

JP & Brimelow LTD
10.2021 - 01.2022

Negotiator

Harvey Scott Cheshire LTD
01.2021 - 09.2021

Online Assistant

SAINSBURYS
10.2020 - 01.2021

Personal Shopper

TESCO
03.2020 - 10.2020

GCSE -

Islwyn High School

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Iestyn Rhys SmothersSenior Lettings Negotiator