Iestyn Rhys Smothers
St Helens
Summary
A well presented, polite and friendly individual who uses these characteristics to harness any task provided. Being a proactive member of a team in my previous roles, I thrive in working as part of a collective. Having excellent communication skills; time management skills and effective problem-solving skills allows me to adapt to new environments. I am a hardworking and enthusiastic individual who is highly motivated. As an organised and highly service driven individual, I love to champion brilliant customer service within dynamic and fast paced working environments. An individual acutely focused on customer service and network building.
Overview
4
4
years of professional experience
Work History
Property Consultant
Henry Wiltshire Uk
Manchester, England
07.2023 - Current
- Regularly updated clients on market conditions, empowering them with valuable information needed to make informed investment decisions.
- Established strong professional networks within the real estate industry, fostering lasting relationships that benefited both clients and colleagues.
- Assisted clients with relocation services by coordinating logistics and ensuring seamless transitions into new homes.
- Prepared and presented contracts and other legal documents to clients.
- Developed new business and managed new and existing clients.
- Conducted inventories, check-outs and inspections.
Lettings Negotiator
Hunters Estate Agents
Manchester, Greater Manchester
11.2022 - Current
- Dealing with day-to-day general enquiries from customers both face to face and over the telephone
- Actioning website and Rightmove/Zoopla/On the Market enquiries
- Proactively manage own applicants and mailing list to generate viewings
- Conduct accompanied viewings with prospective tenants in highly professional manner
- Receiving and processing applications through to move in
- Selling appropriate insurances/protection to Landlords and Tenants
Lettings and Property Mangement Consultant
NPP Residential
Manchester
08.2022 - 11.2022
- Resolved maintenance issues in line with relevant procedures.
- Established key relationships with potential leasers and renters.
- Conducted routine inspections in line with proper procedures and within agreed timescales.
- Explained terms of lease and amounts to be paid to tenants.
- Organised remedial work and check-out reports for tenancy terminations.
- Answered phone calls and emails from potential and existing customers.
- Showed residential properties and explained features, value and benefits of available homes.
- Conducted inventories to ensure the property was suitable for move with agreed timescales.
- Agreed renewal tenancy agreements with both landlord and tenants.
Trainee Recruitment Consultant
Westwood Recruitment LTD
Cheadle, Stockport
05.2022 - 07.2022
- Advertising job availability through online channels and other media
- Browsing social networking sites like LinkedIn for suitable job profiles with required skills
- Communicating by phone, email, and in person with job candidates to figure out things like availability and hiring timelines
- Interviewing potential job candidates over the phone
- Reading resumes/CVs, job applications, and cover letters and creating a mental picture of the applicant
- Judging applicants based on knowledge, skills, abilities, and other characteristics
- Reaching out to a number of applicants large enough to guarantee a more than satisfactory hire after interviewing
Property Sales Consultant
JP & Brimelow LTD
Chorlton, Cheshire East
10.2021 - 01.2022
- Provided outstanding levels of customer care, communicating effectively and professionally to develop positive company reputation.
- Astutely managed negotiations between vendor and purchaser to garner the best-possible sales price.
- Answered phone calls and emails from potential and existing customers.
- Showed residential properties and explained features, value and benefits of available homes.
- Managed over 50 calls per day and financially qualified all potential purchasers.
Negotiator
Harvey Scott Cheshire LTD
Bollington, Macclesfield
01.2021 - 09.2021
- In this role I was responsible for regular communication with a wide range of clients, negotiating offers between vendors and buyers and landlords and tenants, delivering exceptional customer service both face to face and over the phone.
- Generating appointments for viewings, mortgage advisors, valuations. Liaising by phone, email and letter with solicitors, building societies & surveyors.
- Pointing out a properties best features to buyers and answering their questions.
- Employed exceptional communication skills to develop, negotiate and manage the sales process.
- Managed over 50 customer calls per day
Online Assistant
SAINSBURYS
Leigh, DOR
10.2020 - 01.2021
Personal Shopper
TESCO
Cardiff, CRF
03.2020 - 10.2020
Education
GCSE -
Islwyn High School
2018
Skills
- Telephone etiquette
- Data interpretation
- Reviewing incoming documentation
- Liaising with a range of different parties from lay people to experts and tailoring my communication
- Managing time and diary entries to ensure key dates aren't missed
- Microsoft Office
- Ability to learn quickly and adapt to a variety of environment
- Professionalism and Ethics
- Strong negotiation skills
- Client Relations
- Portfolio Management
- Client Relationship Management
- Customer service focus
Timeline
Property Consultant
Henry Wiltshire Uk
07.2023 - Current
Lettings Negotiator
Hunters Estate Agents
11.2022 - Current
Lettings and Property Mangement Consultant
NPP Residential
08.2022 - 11.2022
Trainee Recruitment Consultant
Westwood Recruitment LTD
05.2022 - 07.2022
Property Sales Consultant
JP & Brimelow LTD
10.2021 - 01.2022
Negotiator
Harvey Scott Cheshire LTD
01.2021 - 09.2021
Online Assistant
SAINSBURYS
10.2020 - 01.2021
Personal Shopper
TESCO
03.2020 - 10.2020
GCSE -
Islwyn High School