A meticulous and diligent Onboarding / KYC analyst, with attention to detail to spot-on of discrepancies in customers and client detail and taken a corrective measure to update, re-evaluate and escalating suspicious transaction reporting (STR) and or suspicious activities reporting (SAR) appropriate channel to prevent fraudulent transaction and fraudulent account and to protect the bank as the first line of defence while reducing the turn-around time of customer with maximum satisfaction. An articulate business and operation manager with an experience in customer focused strategy to maintain balance, and to create healthy relationship to meet customer needs as well as wealth maximization. Demonstrating strong leadership qualities with the ability to conduct, assess, supervise and ensuring strict timescale and quality standards compliance. A result driven and solution provider with ability to improvised in a tactical situation with effectiveness and dedicated conscious three years’ experience in customer management. Act with integrity and in the best interest of the stakeholders whilst ensuring compliance in line with professional ethic and code of conduct to promote good working environment.
Implementation of a new marketing strategy that boosted the sales by additional 20% in million in the year under review which necessitated additional bonus to all my team member
• Implementing, monitoring and credit control of the entire customers by setting a credit limit and further discount for prompt payment which improved our debt recovery plans.
• Decentralizing budget into various business strategy unit in other to identify each key performance unit and various performance indicators.
• Conduct SWOT analysis per project and for the company to identify the potential risk and leverage on the opportunity through market scanning
• Engage in high level of negotiation, generating lucrative contracts and build beneficial partnership with customer through regular and healthy business relationship.
• Ensure management and employees full understanding of business needs, auditing compliance, tracking progress toward organizational goals, and measuring analytics on P or L plus the ROI.
• Ensure all legal and regulatory document are filed and monitors compliance with laws and regulations.
• Collaborate with other line manager to reassess the level of commitment in other to ensure conformity with the targeted plans toward achieving corporate goals.
• Attending strategy meeting and rendering stewardship to stakeholder
• Engage client and other strategy partner on the level of improvement on product standard
Provide account service to customer, include a full range of bank services
• Accepting both cash and cheque deposit and keep a cash and cheques register daily.
ICA; Specialist in Money Laundering Risk in Corresponding Banking (In view) 2024
Associate of accounting Technician. AAT. 2015