ADERINSOLA TOBILOBA IDRIS
Barking,United Kingdom
Summary
Dedicated housing professional with expertise in housing allocation procedures, affordable housing programmes, and tenancy management. Proficient in digital record keeping and the Microsoft Office Suite, with a strong focus on homeless prevention strategies and supporting vulnerable groups. Demonstrates resilience under pressure and exceptional communication skills. Committed to enhancing community welfare through effective housing solutions.
Results-driven Service Manager with talent for transforming operations and boosting customer satisfaction. Led teams to streamline processes, reducing turnaround times and improving service quality. Recognised for creating collaborative work environment that enhances team performance and drives business growth.
Overview
3
3
years of professional experience
1
1
Certification
Work history
Service Manager
Finefair Ltd
07.2023 - 05.2025
- Managed the provision of housing services to asylum seekers, ensuring compliance with regulations and meeting the diverse needs of residents.
- Delivered tailored advice and support on housing, legal issues, and health services to individuals with complex needs.
- Produced detailed reports, case notes, and internal documentation, ensuring clear communication and compliance with legal standards.
- Created informational resources, including factsheets and briefings, to ensure residents understood their rights and services available to them.
- Collaborated with external agencies (NGOs, local councils, healthcare providers) to ensure holistic support for residents.
Welfare Officer
Finefair Ltd
10.2022 - 04.2023
- Provided direct advice and support to asylum seekers, helping them navigate their rights, accommodation, and access to social services.
- Identified safeguarding concerns and reported them in line with legal and organizational protocols.
- Managed casework, including assisting clients with documentation such as letters to the Home Office and supporting asylum applications.
- Coordinated with healthcare providers and social services to ensure clients received the medical and psychological support they needed.
Education
Master of Science - Computer Information Systems
University of South Wales
Skills
- Housing allocation procedures
- Affordable housing programmes
- Tenancy management
- Digital record keeping
- Resilient under pressure
- MS office suite proficiency
- Homeless prevention strategies
- Vulnerable groups support
- Communication proficiency
- Resilience under pressure
- Microsoft Office Suite
Certification
· GDPR Essentials Training
· Safeguarding Children and Adults Level 2
· Mental Health Awareness for Management
· Equality, Diversity, and Inclusion (EDI) Training
Timeline
Service Manager
Finefair Ltd
07.2023 - 05.2025
Welfare Officer
Finefair Ltd
10.2022 - 04.2023
Master of Science - Computer Information Systems
University of South Wales
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