IT Support
Global Connections Travel LTD
02.2024 - 12.2024
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Liaised between data management and IT support personnel to communicate ongoing system maintenance and new software development.
- Partnered with IT support to troubleshoot and address platform issues.
- Provided basic IT support to office users of desktops, laptops, and devices.
- Identified issues and opportunities to better serve residents and support organization's mission.