IDAN SCHORR
Risk Analyst
Summary
A strategic analyst with over 15 years of experience in healthcare, technology, and security, delivering data-driven solutions to complex challenges. Specialises in risk mitigation, process optimisation, and advanced analytics, designing innovative tools such as a custom HTML/JavaScript note system and Power BI dashboards that boosted KPIs by 40%. Recognised for proactive risk assessments and frameworks that enhance efficiency and inform strategic decisions. Excels in pattern recognition and stakeholder collaboration, aligning insights with organisational objectives.
Overview
16
16
years of professional experience
2026
2026
years of post-secondary education
Work History
Vitality
Healthcare Associate
Bournemouth
03.2023 - 04.2025
- Developed an HTML/JavaScript note tool to streamline CRM documentation, improve quality and reduce ex gratia cases.
- Developed an independent risk assessment model following a process change, distributed among key stakeholders to facilitate strategic discussions.
- Implemented an underutilised Salesforce feature, improving workflows for over 1,000 employees.
- Led a cross-functional performance strategy using Power BI and Salesforce, increasing KPIs by 40%.
- Identified and resolved a multi-team operational issue through analytical investigation and collaboration.
TikTok
Content Management Specialist
London
08.2021 - 03.2023
- Optimised content review logic and system navigation, reducing moderation time by 25%.
- Analysed emerging content patterns to inform global policy enhancements, strengthening platform risk management.
Hertz
Customer Service Representative
Bournemouth
01.2020 - 05.2021
- Streamlined CRM workflows, reducing customer transaction time by 10% and enhancing the overall service experience.
- Prevented escalations through structured analytical communication, maintaining high customer satisfaction.
Booking.com
Sales Advisor
Manchester
03.2019 - 08.2019
- Achieved top performer status for customer service quality and booking conversions in a high-volume environment.
- Adapted swiftly to fast-paced, accuracy-driven operations, consistently exceeding targets.
Various Employers (including the American Embassy)
Security manager/supervisor
08.2009 - 01.2019
- Led security operations for teams of 60+ personnel, conducting strategic risk assessments in high-stakes environments.
- Authored a checklist-based risk evaluation framework, reducing assessment time by 50% and still in use.
- Trained staff in high-pressure decision-making and regulatory compliance, ensuring operational integrity.
Education
Certificate - Third-Party Risk Management Fundamentals
LinkedIn Learning
Certificate - Business Process Improvement
LinkedIn Learning
Certificate - Lean Six Sigma
LinkedIn Learning
Certificate - Security Manager
I.A.A
A-Level equivalents - Biology
Dekel Vilna'ii High School
Skills
- Strategic Risk Analysis & Mitigation
- Process Optimisation & Systems Thinking
- Data Analytics & Visualisation (Power BI, Salesforce)
- Tool Development (HTML, JavaScript)
- Stakeholder Engagement & Decision Influence
- Pattern Recognition & Predictive Modelling
- Decision-Making in High-Pressure Environments
- Cross-Functional Collaboration
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Projects
Photographic Memory Interface (2012–Ongoing):
Conceptualised a theoretical framework for accessing and presenting human memories as digital data, aligning with emerging neuroscience research. Developed a model exploring memory extraction for forensic and therapeutic applications, demonstrating advanced systems thinking and pattern recognition.
Languages
English
Fluent
Hebrew
Native
Arabic
Advanced
Timeline
Vitality
Healthcare Associate
03.2023 - 04.2025
TikTok
Content Management Specialist
08.2021 - 03.2023
Hertz
Customer Service Representative
01.2020 - 05.2021
Booking.com
Sales Advisor
03.2019 - 08.2019
Various Employers (including the American Embassy)
Security manager/supervisor
08.2009 - 01.2019
Certificate - Business Process Improvement
LinkedIn Learning
Certificate - Lean Six Sigma
LinkedIn Learning
Certificate - Security Manager
I.A.A
A-Level equivalents - Biology
Dekel Vilna'ii High School
Certificate - Third-Party Risk Management Fundamentals
LinkedIn Learning
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